American Glass Block

This is our second time using American Glass Block. I definitely recommend them. They are timely from start to finish. Austin and his crew were professional and diligently worked to get the job done. One of my favorite black owned business

Scam Alert!! Austin Head Jr, the owner of AMERICAN GLASS BLOCK, came out and took an $800 deposit over 2 months ago to do an install of 3 windows and never returned. He avoids my calls and only answers when I call from another number--then he promptly hangs up when he realizes it's me. Working now on getting my money back. Do NOT do business with this liar, thief and con artist.

The installer only installed 2 vents it should've been 3, he installed a solid glass window he said if I pay for a dryer vent he will come back and install it, instead the company wont answer or return my calls, but will only answer from other numbers not returning once I let them know who I am.

Very professional, they came on time, and went right to work. I appreciated them laying down their tarps to keep my floor scratch free. These guys are the real deal and I will recommend them to everyone that needs glass block installed. *****

Called, gave them my address for a quote never received a called back. I called back, Austin said he would check into for me and never call back.That was over a week ago. Called a couple times no answer. Called back this morning no answer from my cell but he answered from my job number. WOW

Austin stood me up at least 3 times. Being an entrepreneur is not for everyone. A normal job that can provide one with structure and the tools to be accountable is an option. If Austin remains in business, I suggest he gets an appointment book and follows up with his potential paying customers in a timely and professional manner. Unbelievable, and NO, I will never reach out to this company again for glassblock services.

Excellent service ,professional, efficient and very cost-effective !! I highly recommend American Glass Block!

I called Austin to come to our church for a quote. He came out and measured the windows. He said he would have me a quote in ten minutes. He left and I was expecting a call. About two weeks later I call him asking about the quote. He said he thought he gave it to me. I told him no. He said I have it on the file cabinet, I will call you back with it. Never called. I called about a week later and told him I don't think I could trust him with the job and I will find someone else. He told me to go ahead and he hung up the phone. Is this really how you want to handle your business? I have never seen anything like this. A lot of people ask me for recommendations, but I will NEVER recommend AMERICAN GLASS BLOCK in Detroit to anyone!

I put down a $600 deposit. You will definitely hear back from them when it comes to taking your money. It has been over 2 months on a promised 7-10 day installation. This company is horrible at returning calls and emails.

Detailed good work, best price, and black owned business which was good to support. Install took place within 7 days as promised by the owner Austin today.