Dorset Realty Group Canada Ltd

At first it was great - fast responses and was able to do a virtual tour which I appreciated because I currently live 5 hours north of Vancouver.I was told my application has been approved (yay) and just pending landlord references (which I provided right after being asked for references)Got my virtual tour and was told that my references will be reached out toMy references told me they never received a callI had to email asking for an update just for the response being the unit has already been rented - such a disappointment. Additionally, worse that I had to reach out asking for an update after being told everything has been pretty much approved and just references were left to do (again, my references didn't even get a call) it would have been nice to receive an email letting me know the apartment has been rented vs me having to go outta my way to ask what is happening

While the quality of strata property managers greatly vary from one property to another, I agree with the review below by Norm Blain.Marina Ewart is a tireless and diligent property manager. She helped organize my complex's affairs when we switched over from property management firm that was a nightmare to deal with. While in the past, she has missed an email or two due to a growing portfolio of clients, she is always quick to answer my calls and address my concerns. Overall, she is hardworking, knowledgeable, and adept at her work.

I'm happy with Brian Spencer as our Strata Property Manager. He has done a great job taking care of our building for all these years.

Dorset manages our residential strata. I am currently serving as Council Chair and we chose to engage them to manage our 411 unit strata based on the helpful advice presented to myself by the company principal. It has proven to be a much more useful service than all of our previous management companies. Our agent has managed to find numerous ways to save us money in our operating budget. They have dealt with other companies, developers, and the day to day needs of owners and residents. We have found they have a high level of professional knowledge, excellent people skills and great skills in negotiation and running meetings. I never give out 5 star ratings so this four is most peoples five. One of the most complete, well-run property, management service companies in the business.

Joann was my property manager for 2+ years (July 2020 to October 2022) and was always very responsive when an issue came up. Whenever I put in a request for issues with the sink, heating, and once for mice, the contractor got in touch with me the same or next day, and came to address the issue within a couple days. I'm not sure how other property managers are at Dorset, but Joann is great!

Property manager is never on site during major/minor repairs. Tenants are asked to be on site during maintenance, which means we are expected to take time off work. Why have a property manager if they will not do their job? Our apartment building is dirty and not cleaned on a regular basis.

When there is problem, you contacted them left message never returned your call. Even my plumber was surprised how irresponsible of this strata. First service residential is much better compare to this strata.

Worst strata ever1. Non stop, long lasting (alarm for an hour) and frequent false fire alarm (twice a week).2. Break in3. Stolen parcels4. Messy garbage room5. No concierge during normal hoursThe building name is The Paramount""

Attempted to charge our business multiple times with unnecessary fees regardless of all our attempts to abide by their requests. Full email thread to prove their constant bullying on a weekly basis towards my business, ignoring all of our requests to prove their end of alleged noises coming from out unit.

Great experience with Dorset Realty! Just good things to say about Philma and Jezzelle! They are super easy to reach out and talk to and offer the best service and attention to any matter.