TechVill Appliance Repair Ltd.

Amazing experience with TechVill! Highly Recommend! Friendly, customer focused, responsive, competitive and reasonable pricing and most importantly knowledgeable and experienced tech.Called to make an appointment late in the day hoping for a same day appointment after a different service company cancelled on us. TechVill was booked up but shortly after I got a call back from them (completely unprompted) to say they just had a cancellation and would I like the appointment! Above and beyond - amazing customer service! Alan came to see us, super friendly, knowledgeable, took the time to explain everything so we understood the issues with our freezer. He also recommended the most economical path which was to replace it despite that meaning he didn't have any further repair work to do - wanting us to have the best experience and outcome for money spent.Will definitely call again for future appliance repairs.

Pros: really good response time. Provides good options and clear quotes.Cons: I didn't like that I required multiple visits to diagnose that I basically needed a new washer. I understand that diagnosing a problem can lead to other problems, but having to pay the minimum $135 for a 20 minute visit was pretty painful for multiple visits. I wish they could have gone through the full troubleshooting in the first visit, as I don't feel like I had every option checked, and still don't really feel satisfied with the customer service.Normally I'd just chalk this off to an unfortunate set of events that led to requiring a new washer. But then I learned that the tech who visited my house basically forced a 5 star review for my wife to complete, and I wasn't a fan of that at all.Truth be told, I doubt I'll use them again for home service. While the response time and service was fast, I didn't really feel like I had every option checked, and I basically paid $500+ to be told my washer can't be fixed.EDIT: After a quick communication with management, we were able to resolve issues amicably. I appreciate them reaching out and helping me out with my concerns listed above. I've revised my score.

Amazing service! We had Alan come out to fix our washing machine and he was very knowledgeable, helpful and honest. Will be using this company anytime we need appliance repair and will tell our friends because of the amazing service.

Great experience using TechVill to investigate and repair a dishwasher for a commercial client. They were very responsive, upfront about costs (which were reasonable), and did the work when they said they would. Customer service was amazing. I would not hesitate to recommend them or call them again.

John with TechVill Appliance Repair was fantastic! We urgently needed a diagnosis and fix of our washing machine, and they were able to come by the next morning! John was on time, friendly and very knowledgeable. He provided a quote for the repair and I specifically requested for him to be the one to repair it! Their diagnostic rates were consistent with what I found calling around, but their service sets them apart!

The first time around, Boris came by to fix our washer. After diagnosing the problem, he had our part ordered and washer fixed within a week.Eight months later, our dryer stopped working and Alan came through to diagnose and fix our dryer all within an hour.And I didn’t catch her name, but the customer service rep I had spoken to both times was incredibly professional and would respond to my email within 24 hours and had a tech out within a couple days max.I don’t normally leave reviews, but Techvill had exceeded my expectations both times and I’d HIGHLY recommend you use their services.

When I phoned to make the appointment, explaining the symptoms, I was assured that it sounded like 1 of a couple possible problems but definitely fixable. John arrived on time, quoted a price range (depending on what he found), and fixed the issue quickly and tidily. John helpfully explained what he was doing as he worked. He is very knowledgeable is very personable. I will call TechVill for all my appliance repairs.

Gas oven in my rental property not working. I called TechVill - they explained service fee for technician visit & that the fee would be deducted from the cost of any service or parts used. Easily arranged a desirable near date & time (two hour range) for a technician to come out.Technician called me about 30 minutes prior to arrival as a reminder for me & to arrange access to my condo unit. The tech, Allan, arrived at the time as discussed. Promptly got to work investigating problem. Identified issue very quickly (needed igniter needed replacement), & immediately provided quote for the part & service. The tech had a replacement part with him. I approved & the part was replaced, oven reassembled, & tested quickly. During discussion with the tech I found out that the tech, Allan, was appropriately licensed (TechVill employee requirement) to perform the repair which provided additional piece of mind for me.I will not hesitate to call on TechVill for future appliance repair.

PEKA Property Management is very pleased with the services from TechVill. We are consistently impressed with their quick response time and organization. As busy property managers, we rely on them daily and they never disappoint.Highly Recommend!!!Thank you TechVillThe PEKA team