TOK Coachlines (formerly Can-Ar Coach Service)

services has really went down hill from cut backs on service days to removal of the union bus station stop now its vaughn add over a hour of tavel time,

I had a great time on my trip to Montreal and Quebec. Stephen, the bus driver, gave us a good experience, driving with safety and quality, besides being very friendly and patient, I will definitely tell my friends about my good experience.

my bus was cancelled with no communication and i have no reason to use TOK - i have called and emailed for a refund but they still havent gotten back to me...

Last nigh, my au pair was supposed to come home to Port Elgin last night on the 545 bus from the airport. She did not receive a email, text or phone call telling her the bus was leaving early because of the possibility of a storm coming. That is completely unacceptable for a company to leave her stranded. The next bus is on Monday. What is she supposed to do? Get a hotel room for 3 nights in Toronto and then get charter home? Take a taxi? All on her dime? RidiculousDid you even have any people on the bus? How did they know the bus was leaving early? Completely unprofessional and unacceptable.

Driving north on Hwy. 400 on Easter Sunday morning a Tok. There is nothing on the highway to speak of. It’s not even 10:00 am. Lots of room on the road. A Tok coach #2621 barrelling along at well over the speed limit (we ourselves were going 120 km per hour) overtook us and, passing us from the LEFT, cut us off, pulling in front of us with inches to spare. The driver of this bus is an accident waiting to happen and ought not to be in charge of a coach full of passé.

Bus driver was super helpful and the bus was bang on time and clean. Smooth ride from Lindsay to Toronto. Only drawback is that bus leaves Toronto at 5pm and there are no earlier trips to get you up north in the day.

Great bus company to hire for trips . They are clean, and there driver's are professional and very respectful and responsible

We used TOK 56 coach bus on our wedding day to take our guests from Hamilton to Richmond Hill. We highly recommend TOK for your travel needs.Junko was really good with communications. Didn't have any issue contacting Junko through out the process. Answered all my questions whenever I had one.Driver of the bus was great. He was patient and understanding. He got the guests to the wedding ready to party and got the guests back home safe. Shout out to the TOK driver.Thanks for being apart of our wedding day and thanks for getting our guests there and back without any issues.

Waiting at the stop, called the office to check as bus was at this time 20 minutes late. Reception told me he’s on the way. He came FLYING through town well over the speed limit and as I’m standing on the sidewalk with my suitcases, he goes right past me!! Called the office to ask what the hell happened and the reception was calling driver. Some extremely rude who didn’t listen t anything I said tried claiming I didn’t flag the speeding bus down. Seriously?? If you see someone pulling two suitcases how much more obvious is it that I’m a paid passenger? If he wasn’t barreling through town he’d see me. Tickets are prepaid. Why in the world wouldn’t the office give drivers a list of tickets and the associated stops and completely avoid this disaster. Luckily my ride stayed with me. We had to chase down the bus. The driver wasn’t any better than person on the phone. Both had excuses for the company’s incompetence. Terrible attitude and zero accountability! If you book this company make sure you bring a massive flag to get the driver to stop. Like a woman standing on side of the road with a suitcase in each hand isn’t obviously waiting for the bus? Hopefully the bus half full of passengers along with myself don’t miss our flights. We’re well over 45 mins late now.

I used the service many times, I was using it to get from Toronto to Arthur or to the airport. But not once, sometimes when the bus broke down they don't have another one to serve customers means that both times I had problems getting to my destinations. The last one was on the 26th of June 2022 when we bought the tickets around 3pm and the bus was canceled afterwards, had the pride in Toronto and we had to stay in the city because the GO bus was too full and doesn't go to Arthur /ON.They sent me the money for one ticket but for the other one (I canceled my other card and the bank said they returned the money to Tok and they never responded to me). Anyway, if you have to work or have something planned, don't use the TOK bus.