PrimElla Pet Grooming

Staff is friendly and accommodating, after a unfortunate incident they had to cancel our appointment, but they worked on Good Friday to help us out. Knowing our Maui needed his grooming. Thanks amazing !!

Melissa is a loving and excellent groomer. She has taken care of all my dogs for over 9years. My pets love her and I have complete trust in her care and skill.

My cat was treated like a queen at this grooming facility! The staff was kind and attentive. My cat was beautifully groomed and her nails were trimmed. They took about an hour and we’re in touch with me for pickup. Great experience.

They did an amazing job with my puppy :) recommended by a friend! Recommending to you!!

I have been taking my dog to Melissa now for over 5 years and she never disappoints! Buddy wags his tail and is so excited to see her every single time! Melissa is very knowledgeable with animals and will suggest and recommend proper care routines and mention any concerns that she finds during examination. This past visit she found a tick and was able to fully remove it and even double bagged it for me to show to the vet! I have nothing but amazing things to say about the quality of service and care my big boy has received with each visit. We call her the dog whisperer! Thank you so much Melissa for the cute bows & bandanas you spoil him with and the amazing job you do each and every time with our sweet boy. He loves coming to visit you and you have a loyal customer for life! Thank you thank you thank you!

Today I took my dog to Primella for the first time and I would definitely take her again! I really love how they trim her hair and also they gave me a bandana and a Christmas card which I loved!!

I was looking for a new groomer for my rescue dog Miles (who is very, very difficult about grooming) and tried this new place that just opened in the area.I got a quick response to my e-mailed request for an appointment. I was given the option to fill out the information form online which saved time when dropping off Miles. I was given the choice to get a reminder via text or e-mail which was very convenient. The confirmation e-mail I got included the person's name who would be taking care of Miles, which was a nice touch. The whole process to book the appointment was easy, and handled professionally.Miles is especially sensitive about his face, and previous groomers were not able to trim it. They mentioned when I dropped him off that they might adjust the price if there were parts of him they couldn't do--I wasn't expecting this since if they couldn't do his face, it wouldn't have been their fault. But of course I appreciate that they offered this!It didn't matter anyway because they completed the full groom, including the fur on his face, and trimmed him according to how I wanted it done. He's always shown some signs of anxiety after a grooming appointment but today he was calm and not acting anxiously. PrimElla are great with dogs, even the difficult ones.The price was on the lower end of the spectrum of what most places charge for the same service. As a bonus, they gave a couple of treats (which Miles loved), and a Halloween-themed bandana. Great attention to detail for the grooming itself along with the friendly and professional customer service.I will, of course, be bringing Miles back here the next time he needs an appointment, and I very highly recommend PrimElla. Thank you for the great experience today!

I had an exceptional experience at PrimElla, it was my first time there. Brittany did an amazing job on my 5 month old puppy.He looked gorgeous with his hair cut. Brittany you exceed my expectations.Thank you so much.We will be back.A big thank you from puppy and me.

Melissa and Brittany do amazing work with my cat who doesn’t like his nails trimmed. Been going for over a year and will continue going

Great please to get all your grooming needs. We followed Brittany from another location and very glad we did. They listened to your wants and needs, and we are always happy with the results. Our mini schnauzer love going there. Thanks Brittany.