Murray Morden Chrysler Dodge Jeep Ram

Refer this message as complaint against product quality issue.I have Jeep Grand chrokee 2011 model & have issue with switching AC to heat.This problem came 2 times & Murry Morden MB charged 1st time 600 dollars near about & now again they are asking for 1800 dollars near about.Even parts cost is too much higher & per hour labour cost is most expensive. Rust is also started even vehicle is parked always in garage.So it’s too much money for me & I am completely dissatisfied from Jeep service & repair cost.So please look into this matter & do the needful.Waiting for your prompt reply.

Serious lack of communication from service department. I was warned by another customer prior to bringing my vehicle there, figured I'd give them the benefit of doubt - consider this a lesson learned. Nice people though, maybe just a leadership/management or overall integrity issue?

Great service appointment, friendly team. I appreciated the thoroughness.

Had a great experience buying my first new vehicle in my life. Chris Willsey was very informative in any questions I had about the vehicle. Would consider buying from there again in the future.

Ridiculous phone system. Left three messages for service. None returned. Seems like the parts guy would rather be doing anything else than helping customers. Once the sales guy discovered I was buying from the sister dealership in Winnipeg, I was personna non grata. When its in every area of the Company, you know its a leadership issue. Business must be good because they don't seem to care about repeat business.

Unfortunately I was quite disappointed with my experience at Murray Dodge Jeep Ram Pembina Valley. I had my Dodge Journey brought in to the service centre. First they didn’t look at my vehicle when they said they would. Then when they eventually did look at it their communication with me was very poor on what was wrong with it and what was needing to get fixed. They called me saying my vehicle was all fixed. When I came to pay and pick it up they charged me $85 dollars for changing my key fob battery and charging and testing my main battery and send me on my way. Got about 5 minutes out of town and my battery light came on and shortly after the vehicle died on me again. Being frustrated I brought it to a local automotive repair shop……They diagnosed the problem within 5 minutes and had it fixed within 2 hours that same afternoon.For Murry being a dodge dealership I thought I was bringing my dodge to the right place to get fixed. Unfortunately that was not the case for my experience.I hope their service centre treats their future customers with better service than what I received. Unfortunately I will not be a returning customer.

well im very upset that my truck just shut down and they couldnt find the part in north america so they told me and my husband they gonna have to order it from manufacturer like wow i've been waiting 16 months to this day iv'e been making my payments and not being able to drive it is crazy very frustrating

If I could give them 0 stars I would. Never have I had such a garbage experience trying to get my car fixed. I do not recommend going here. Your best bet is to go to a Winnipeg dealership. They do not communicate what they do to your car so you don’t actually know if the problem is fixed until the problem happens again.

The service team at Murray has always been very friendly and helpful. They've been able to do the work quickly and help us understand what's needed. We'll use them again

Murray Dodge was amazing. Their customer service was beyond accommodating. As our vehicle went through extensive repairs, they lent us a van so our family could live our lives as normal. Thank you so much!