EcoWater Belleville

I had a problem with my water softener on a Saturday morning. Within the hour I had Jim at my doorstep to address the issue and was finished within a few minutes! Friendly, quick service was absolutely amazing!! Thanks Ecowater!!

I would not give this business a single star. Be careful if you go in. A large dog came from behind the counter, walking slowly towards me with its hackles raised and growling. It did not respond when the man at the counter was attempting to call it off, nor did he come out to try and intervene. I am a dog person and have never had a dog react to me like this. I’m also a small woman and I can’t imagine that the dog felt threatened. Find an alternate supplier, I will.

Had a RO system installed early in the new year. The guys that installed it where the best I’ve worked withHad an issue with my water smelling & Jim came right over to figure it out, that sane night one of our pressure pumps stopped working & again Jim came right out - after he left it happened again & when I called once again he helped me figure out one of our toilets was running, when I fixed this everything started working againNot many businesses would be so helpful after hoursIt was greatly appreciated

Jim, especially, thank you for taking the time and making the effort to help me understand my systems and identify the trouble spots.Your explanation of the system functions and design clarified it for me. After our call, I was able to identify and fix the trouble as soon as I got home.I went to Home Hardware and bought their last available Pump Controller, took it home, checked the water level with a landscaping tape measure and replaced the unit just as you described by just unplugging and replacing the capacitor module. Worked immediately.All I can say is thanks. You saved me money and helped me get back to operational status while learning a great deal about our systems.

Go with Ecowater! You won't regret it!Honest & Flexible. Willingness to help is above & beyond. Great local family business.Edit for update: Above comment was 5 years ago, today I can still say the honestly, dependability and willingness to help is still amazing me. They are family/local owned and operated and they kind of make you feel like family too!Go with Ecowater! You won't regret it!

EcoWater Systems are wonderful folks! From the owners, to the service staff they’re Knowledgeable, professional, and they really take that extra time to educate you along the way. We couldn’t be happier or more relieved to have had them bring us up to date! What a breath of fresh air! Thank you!

A fantastic water system and the customer service is the best. My old water system was such a source of stress for me. Jim from Eco Water came right away to talk about getting a new water system when I called. He spent lots of time with me helping me understand (I'm new to the country). And the guys that installed the system went above and beyond what I had asked them to do. My new system works so smoothly. It's quiet, the water tastes amazing, its cleaner water then I ever had (all the white scum is gone). Knowing that I can phone eco water with any problems, and they will answer right away to help problem solve, is such a relief. It also saves on un-needed service calls. Highly recommend.

The definition of great service!This past Saturday (Nov 19) at about 3pm, our water system went down (due to human error when changing the bulb and cracking the crystal sleeve). We live in the country, so that meant we had NO water. At all. Whatsoever. We called the emergency number provided on the voicemail for after hour calls, and in the first real, significantly bad snow storm of the year, these guys made their way to our house, which took them 2.5 hours to get here, and fixed our water! If that isn't amazing service, I don't know what is!!! We are forever grateful to Jim at Ecowater for risking it to help us get water back to our house. We highly recommend these guys!!!!

Customer Service at its best...Jim at Ecowater was above that, I do have some water system problems at my house and Jim came to take a look but also found a core problem with my Well that needs to be addressed before hand. Jim, instead of selling me stuff to make it work" told me to look after that first then to call him back...now that is someone caring for the customer...will be calling him for sure...thank you Jim"