Windsor

The train station is clean and large enough for the size of the city. There’s free wifi. Bring your own food and drinks for the train as Via Rail is expensive on board. There’s a Tim Hortons across the street. A Discount rental car kiosk is in the station if you need it.

The Windsor Via Rail station itself is small and cozy with friendly customer service personnel. It has a snack bar, currency exchange, a brochure stand, washroom and plenty of seats in the waiting area which was well lit and clean.The boarding of the train was well organized with Business class passengers first and then those boarding in the most rear cars to allow them time to board.The train cars were clean, smelled like airplane interior (which I like..gives me a sensation of holidays) with lot of legroom even in coach class.There are seats facing forward as well as facing each other (for a party of 4). I took the afternoon train to TO and was not crowded. It has free wifi for the passengers. SeeThey do bring snack and coffee cart for you to buy (only cards no cash). Coffee was hot but Ok taste.The washroom was clean.I travelled in Oct and the leaves were half way through changing colors. I had a window seat and the scenery outside was beautiful. For a long time it was waterfront and then foliage.I enjoyed the trip and did not have to worry about the traffic coming into TO via 401.I would definitely take another trip.

Never using Via Rail again. Hadn’t seen my wife in a while and we planned for me to take the train up and drive down with her.Instead, I receive an email a hour out telling me the train has been cancelled. I’ve wasted over $60 in rides to and from the station, paid boarding for our dogs, spent hours of planning and packing just to not go anywhere. Also they refunded to the wrong card.First and last experience with Via Rail. Wish I could give 0 stars.

Via Rail is never on time and the food in first class is terrible. I'd recommend Via Rail to people who want to save a bit of cash, but honestly just pay a bit more and fly.

Clean terminal! They need to put food stalls here for the people who are waiting for their trains cause they only have vending machines which contains some chocolates, granola bar, chips and some drinks! This place is also not crowded. Really quiet.

Difficult to get a cap here. For those heading to the Detroit, call Uber and cross the border with it. Or you can head to the international transit center nearby at Canada, and a bus there to cross the border.

Terrible, no air conditioning and the train was delayed by 30 minutes. If you have a car, take that instead.

Ridiculously bad service my bag was 5 lbs over she asked me discard 5 lbs I said “discard 5 lbs of personal possessions?” She was rude I asked for a refund the offered to send me a “cheque” in the mail…. Ya right, ridiculous! This will be my last time using via rail.

First time taking via rail so i opted for Busniess class to make my trip better. I'd say it is worth it just for the the seat comfort and space, but didn't know they wont serve alcahol before 9am and they stop serving you alcahol 1 hour prior to your arrival. Reguardless if you have a hour and 15 minutes left it becomes a deal breaker

The staff are very nice and accommodating. I was on my way to Toronto from Windsor. I was assigned a seat rear facing, i feel sick and having a head ache because of the seating arrangement. So I asked Carole the service manager of the train number i was in if i can transfer to a front facing seat and without hesitation she was so nice and kind to help me. It actually made my day. Cos I have a day ahead and I dont wanna feel sick. Kudos!