Merrithew Studio

love doing reformer here. teachers are super talented and very careful about your issues. the place is super duper clean and lovely.

Really loving my Pilates classes with Helen @stott!

The studio is clean, organized and looks nice...but after trying various instructors, I stopped going because the exercises had more of a sports approach and did not help me, so I switched to a studio that taught the original pilates. I also felt the co-owner Moira (and some instructors) were stuck up, as she does not acknowledge clients like myself who have worked with her and she seemed picky as to which clients she will work with even at a time when she was not busy. Rather than spot me properly, she would at times chit-chat, chit-chat, chit-chat with other coworkers during my sessions for which I was paying, as if she were doing me a favor. My sessions with her were not very effective. I also found that management does not return client calls.This elitist attitude is typical of dancers, that the poor customer service was not worth their fees...and their equipment seems overpriced.

I have been coming to this pilates studio for almost two years. David’s class is really great and he is a pro. I always feel great after his reformer class. I have tried pilates at many other places and this one is my favourite. They have a large educational program there as well if you are looking to become a certified instructor. Big fan and I highly recommend.

Stott Pilates reformer classes are amazing. The instructors provide individual attention and also variations when needed. I attend 2 classes a week and feel so much stronger. I LOVE my classes and look forward to them.

Coming here for Pilates classes always gives me an endorphin high for days. Have been coming here on and off since 2011. Lots of qualified instructors. Good selection of classes. Just wish there were more barre classes to choose from.

Very poor customer service. I’ve tried for 5 days straight to get through to someone, called during different times of the day and tried different extensions to reach someone but all went to voicemails. I’ve left voicemails and emails and still no one has contacted me. This has been the most frustrating and unprofessional experience I’ve had.

I have tried contacting this company's customer service for some time now. I try clicking every number option and none of them lead me to anyone.

I ordered a product from this company on April 14th, took them more than 2 weeks to ship out the product. They charged twice on my credit card on May 1st and 4th. Emailed them on the 13th and 21st but they stopped replying to my email. As of today (June 3) the charge is still there. Unfortunately, I don't recommend this company.

If you're pregnant and would like to incorporate pilates into your workout routine, THIS IS NOT THE STUDIO FOR YOU. Once I handed over the ~$90 for the initial assessment fee which includes 2 weeks of free classes, I found out that I was ineligible" (due to pregnancy) to attend the vast majority of classes. Prior to paying this fee I was told by the receptionist that I could attend 14 of the 59 classes they offered. Based on the advice of the receptionist I enrolled in a class but then ended up being scolded once I arrived (i.e.