Enterprise Car & Van Hire - Torquay

Fantastic service! Really helpful staff, friendly and super efficient. They made the whole process easy and trouble free. Highly recommended! Will definitely use again.

Enterprise was great I've used them all the time because the staff are very friendly and make it so much easier when you Arrive with the paper work thank you so much for a very great service ill be definitely used them a gain and Recommend to my friends and family again thank you so much Torquay Enterprise and all the staff there many thanks A Walker

The blonde guy with long hair has some issues. Said that I have damaged the van. 100% sure that I did not do that. This is cliche enterprise. He said that this damaged not registered. So, unfortunately…. He just said “unfortunately” 10 times within 10 second. Thankfully manager came and said this damage within the standart and we dont charge you at all. If you rent a car, please make a 4K-forensically approved video. And, if the guy(I described him above) is there please ask someone else for checking vehicle. I am sure he hates the human species.

Rented a new Renault Clio for one week. No issues during picking up or dropping off. Very friendly staff.

DO NOT USE THIS COMPANY!!! I am very disappointed with this company and their attitude. Got a curtesy car from them, returned it back, and after two days I have received two phone calls where they thanked me for bringing car back in perfect condition, nice and clean. It was all great and yet, two weeks later, I got an email with a bill for broken windscreen that I haven't damaged. The fact that they took £250 from my account without my permission is just horrendous. Still confused and shocked about what happened and why it took them two weeks to tell me that the car had broken windscreen. LV insurance should not use this company.

I can't fault any of the staff at the Torquay branch. They were all very professional, super helpful and friendly. The car was brand new and very clean and tidy. The only negative are the prices that Enterprise charge, they are absolutely ridiculous. They can double in price for the same hire from one week to the next and I'm talking hundred of pounds different, crazy. They also didn't try to rip me off on retuning the car which I was particularly worried about after reading some of these reviews.

I regularly rent from another Enterprise branch with no problems and had a one way hire, dropping off in Torquay. Upon arrival the staff member was very aggressive and officious from the start. He started making notes about 'damage ' to the two year old van I was returning even though it was in the same excellent condition as it was when I picked it up 24 hours earlier. I videoed and photographed the vehicle which only made him worse. Having taken advice from the original hire branch I walked away and did not sign for the alleged damage. My deposit was refunded in full by the other branch and I was told by them that he was rude to their assistant manager. BE AWARE!

One of their drivers wrote my car off on Friday. Both the driver and his manager gave full unequivocal admissions of liability, as their driver failed to give way when exiting the car wash, assuring me they would sort everything out for me. 5 days later the branch manager reneges totally!!! What a great company this is!!!

Booked and paid for a car only to be told on the morning prior to collection that we do not have a car for you" appalling customer service

Genuinely fail to see how this company is still in business. I’m guessing from charging extortionate rates to insurance companies. Second car delivered in two days is embarrassing. First car had engine management light on, required maintenance and stunk of wet dog. Second car delivered today looks like it hasn’t been deep cleaned since new. The dirt is engrained on the doors and inside.The accident wasn’t my fault and now I am stuck driving this. They should be ashamed sending cars out like this. Unfortunately I have no choice to go elsewhere as it is what my insurance company have selected. Avoid at all costs and go elsewhere