Beijing Tong Ren Tang (BTRT)

Rudest people in the world. They pressure you to buy lots. Do not go. There are so many other options in Markham - why let yourself be abused by this store?The other five-stars do not seem credible.

My first time to be here, staff are polite and helpful, they answered my simple answers with kind attitude. They can speak both mandarin and cantonese.

Went there to get some medicine for cough and cold. The store mainly sells chinese medicine and herbal supplements. There are chinese doctors at the store. The store is very tidy and clean. I ended up buying some dry products to make soup.

Most traditional Chinese medicine you could find from here.

The best Tong ren tang ever! Nice staffs with great attitude, they’re so polite and patient.Better than another one located at Steels ST.

Excellent Place Ever, people there are friendly!! I got the acupuncture there and Ms. LIU is a really responsible lady who got license for the acupuncture. U can claim the bills to ur insurance company and get the service for free!! Which is awesome!!!

Rude cashier. Long hair one. The others were not like her. She’s so bossy and nagging until I can’t stand her and called her out. She laughed at my prescription and told her colleague that I should get those from a grocery store instead of a medicine store. Then told me that she is mostly a cashier today, so she won’t be focusing on getting the herbs for me and asked me to wait outside until it’s done. (I refused because there’s no one else in the store when she said that bull) She served another customer during weighing my herbs, touched cash and coins, touched other packaged items, without taking off her PPE gloves. Then she was about to keep touching the herbs for me without changing PPE gloves. I gave her a hard time by calling her out on laughing at customers prescription, touching cash and attempt to touch herbs without changing PPE. Basically the PPE are just decorations to her, not really follow the Covid sanitizing rules. I didn’t complain about it to her supervisor only because she didn’t continue being mean after I called her out. But as a customer, I am really not happy about their service. If I didn’t speak up for myself, she can be worse without doubt. I will keep going back because I will need traditional Chinese medicine and I believe in it. But I hope their supervisor or boss can see this review and hire some nice people.

Awesome service there. I was greeted as soon as I walked in. Staff was very patient listening and answering my questions. Strong recommend!

Totally agree to the terrible customer service. People at the counter are extremely rude. I had several visit with one doctor and when I called in to talk to the doctor for a simple question. The one answered the phone said I can't if I don't pay. This is ridiculous!!

My wife had a miscarriage and was going there for some herbs. They up sold her on everything and would not tell us the price until we got to the cashier. They insisted on picking the medicine for her and not follow what our doctor had told us. Ended up dropping $200+ on herbs that we did not need. Terrible attitude and no moral or ethics at all...they are in the business of ripping people off. Stay away!