Kids & Company

A follow-up after 3 months, I tried to contact them right away as suggested in the owner's comments. Cannot reach them and no response. What a joke.Terrible experience with this daycare and I would not recommend this place.We registered our kid for a tentative start date in October, 2022 and made the required last month deposit and registration fee around late July. For personal reasons we would have to cancel our registration in mid-August and notified them right away. The response we got surprised us – “you don’t meet our two-month notice requirement so none of the registration fee and last month deposit will be refunded.”First of all, they totally ignored the fact we haven’t had a start date yet and they used the tentative date to demand we have to notify them before August 1 that only gave us the window of one business day to qualify for the requirement. It appears they were mocking us why didn’t you guys call us to set the actual start day to November and then cancel… Secondly, they disregarded the fact that we haven’t even started yet. Lastly, the way they handled our request was so rigid and inconsiderate.Only after we commented that it would be really bad PR, they then said they will escalate this issue to their management and get back to us. We followed up after a week without any response. Now it’s been three weeks, nothing from them.As a service provider, especially a daycare, this money-driven culture is not helpful. A piece of advice for the business – when you lose the confidence of your clients, you lose everything.

Hi, I went to Kids and Company until I was 7-8 years. It was such a good environment, and all the workers there treated us like family, I and my sister, who is now 17, had never gotten hurt or injured by another kid when we went there. Why we loved it so much cause we knew that aw were safe. We got to go on field trips to the movies, the park, and so much more. I recommend letting your kid be in this daycare cause I know I love it.

I could not recommend this daycare any more. The staff and the facility are amazing. Everyone has always been so welcoming and pleasant. My child loves to spend the day and looks forward to going in the mornings. There is real peace of mind being able to check on her throughout the day with the webcam in her classroom. The notifications about her daily report, how much she's eaten or when she has taken a nap make me know that she is will taken care of. Even the staff that don't directly deal with my child in her classroom, know how my kid is and welcome her to the building or tell her to have a goodnight on her way home.If you are seeking a daycare in the area, I would strongly recommend looking in Kids and Company. I think we looked at about 8 daycares before knowing this was the one.

Worse centre going! My child has been biten, injured over 18 times in less then 2 years! He started in Nov 2021. Well now this centre has become to an end for my family! Since my child ended up getting a minor concussion & mild head injury. Goodbye kids and company. You'll never have my kids at your locations ever again! If I could give a 0 star rating I would!