Coastal Community Credit Union

here's my personal experience today. Use for your own reference with caution.I called the branch of Coastal Community CU, asking if they offer credit card to new comers. The lady answering the phone asked What do you mean?". Then I spent half a minute explaining that new immigrants find it hard to get credit card approval from banks and asked if they offer that service. The answer was a stoney and simple "NO" then she hang up. Leaving around the world and having dealt with financial service providers of all kinds and levels

Very helpful and knowledgeable staff.

Very Disappointing :(I really tried to like this Island based credit union but the strikes against it kept stacking up. For one, it cost more, it's less convenient then the big banks, and the customer service (which you'd think they'd excel at) is terrible, with absolutely no sense of urgency. I waited over a month to get my mortgage sorted and its never busy when I'm there, so what's the big delay for?I've tried twice to get a competitive insurance quote, the first time never getting back to me in time, and the second off by $800.This was the last straw. I recently had a problem sending and receiving Interac e-transfers, and the block originated from my CCCU account. I talked to 3 staff/management on 3 separate occasions, each one blowing me off as if its not their problem. Not being able to receive funds is a BIG problem for me. I phoned my old bank, BMO, and they solved my interac block right away as if it was their duty. I guess theirs a reason big banks make money.I'd stay away from this little Credit Union, it's just not worth your efforts.

Great customer specially Surrinder Bhangu she’s very helpful

Have been using this bank and specifically Langford brunch for lost seven years amazing service amazing people highly professional, specialty gentleman name Vadim, Super polite pleasure dealing with, thank you for an amazing service!!!

The whole bank was empty and would not help me since I wasn't a member but were not doing anything and plenty of other banks would have helped. Friendly but useless.