JP Motors

Went there to look at a nissan nv200. Dealer was nice, but when it came time to talk with person who does the financing so we could discuss payments etc, they wanted $500 deposit. Just to speak with them... if i didnt get approved they would refund me, was due to COVID he claimed. i didnt quite understand, laughed and left. I was prepared to buy a van that day was pretty ridiculous experience.

I bought 2013 Fusion Hybrid on Jan 22, 2021 and bought $2823 extended warranty for 2 years. Zainab from finance team mentioned that if I never use it and if I cancel it before my expiry date then I can het 50% of it back, and I bought it in the first place because I would be getting 50% back. Me and my friend was there when I was told about it.Today is Nov 29, 2022 and my extended warranty will be expired on Jan 22, 2023So I texted and emailed Zainab asking for my 50% back, but she is telling that there is no such thing of getting half the amount back.I explained her that me and my friend are 100% sure that she sold us the extended warranty by saying about 50% refund, she denied that and said it is not possibleI can now clearly understand that she did upsell me $3000 and it’s a clear rip off@JPMotors - please look into this and provide my 50% back of extended warranty as I was told when buying the carVIN: 3FA6P0LU8DR196169

Absolutely had the best experience with Henry!!! Greeted immediately, very warm office and zero pressure or cheesy sales pitches. Highly recommended!!!

Zaina is the best I never need to worry about anything when I've dealt with her for my last 2 vehicle purchases. She's knowledgeable and works hard to get you the costumer the best deal. My sales person Tyler Greene was super easy to talk to and helped me find exactly what vehicle I needed and didn't try to up sell me a vehicle that I wouldn't be happy with. He took his time with my being unsure of what exactly I was looking for and was honest about what would suit my needs based on the information I gave him. Jp motors is the only place I will deal with for a vehicle and recommend them to anyone looking to buy or trade in their vehicle.

I want to leave 5 stars for all the people at J.P. MOTORS.Mike at lot D was very helpful in listening to what our needs were andwe were able to make 2 purchases. Keith and the guys at the service dept. were able to adjust any issues I had with both vehicles with very little waiting time. I am a previous customer that believes that J.P. Motorsare amongst the most trusted in auto industry. I would recommend toanybody looking for a vehicle to purchase to consider J.P. Motors asmy experience was excellent. I will return. Great job... Thanks

Financing was ridiculous, I didn't qualify for financing and asked my down payment back. I talked with them several times the last time she took my credit card number and said she would put the 500.00 deposit back on the card I am still waiting for it to go back on . Poor communication it's been seven days and no deposit given back . Sad experience.

JP Motors did absolutely nothing to help me find a vehicle. My friends and family had cautioned when not to go there, but I saw a vehicle that I loved and I had to give it a try. I am a first-time car buyer and let me tell you, JP Motors did not make it a good experience. They were so quick to take my $500 deposit but they would go days without replying to me (even when they said they would get back to me the next day). I understand things take time, but a quick phone call to say Hey

Negative stars would be idealWas taken advantage of during a tough time in my lifeWasn’t told the whole situationWas given an outdated carfax intentionally to hide an accidentForged initialsFalsified docs in order to get rid of a car they felt the need toAnd it gets bigger and better so watch out please

I was looking for a simple car to get me to and from my new job and needed a trusted vehicle in a hurry. After dealing with JP and more specifically, Nicholas Macleod, I will not be looking anywhere or to anyone else for my future car needs. Nicholas found a car perfectly suited to my needs in terms of price, make and reliability. He is your person and will go above and beyond to ensure all of your needs are met. Go here if you want people who know what they're doing and with your best interests.

Bought Hyundai Elantra, Mike is a very humble salesperson, Thank you.Overall process was good.I was very comfortable in dealing with Connie for financing.I wish she could made ROI at least 1% downBut no worries,.... I am happy with what i Got. Thank youDelivery person Sam was also very helpful and informative.Definitely a place to recommend.