D & S Tree Care

He showed up the first day for an estimate but he was late, did not answer calls or texts for the actual service, we had to reschedule everything for him wasted everyone's time as well as my landlord who lives in North Van who had to commute over an hour and half, we gave him a third chance still did not show up.

Hired to do some minor trimming /pruning trees.Doug did not stay for the trimming and the guys he left completely removed some small trees they were not supposed to touch and WAY over trimmed the other ones. Then did not clean up any of the mess they left either. Branches wherever they dropped them.Spoke to Doug on the phone and he immediately got hostile.Terrible Experience. Would not recommend at all.

Doug is very professional .His prices are very competative .He has been doing our very large , tall hedges for years. Doug has also done tree removal for us .Happy with his work .He knows his profession and always gives good suggestions and advise .I recommend him highly . Doug is great to work with .Thanks Doug !

Please do not deal with this company the owner Doug took my $400 and never came back to finish the job I been calling him many times and he ignores my calls he is most definitely a crook

Driver/Owner yelling and swearing at traffic this morning on 56th Ave in Langley. Disgraceful and unprofessional. Swearing so loud it was heard through closed windows in my truck.When called on the phone he hung up. I hope no one deals with this company due to this type of behaviour. I will be reporting this to property management as well so he gets no more work around here.

I own a business and this company damaged some product on a customers home, then wouldn't pay me for replacement. I wound up having to pursue the customers for payment.

Dear Doug and fellow customers ,I have been very disappointed with a customer service I received from D&S over past months.The day was postponed twice, and one time delayed. In instances without notice. The price was revised. I take time off work to prepare the yard and accommodate D&S, build a framed protection around the garden - noone shows up. The phone is not answered. Eventually the arrangement has been cancelled and D&S fired. I received an implied threat and a follow up call with profanity. Had to go to the local police office and report. What an experience!Doug, maybe you know how to cut trees, but my suggestion would be to attend business classes: how to plan work, stay on the top, organize with customers, and very importantly, how to treat them. Proper planning, courtesy and dependability are just as important as a science behind chainsaw operation.Wishing you all the best,Jaroslav

I'm very happy

Not professional, delaying final work, not on time, not complete

Doug was late both days. The first day he arrived at 10:30 and the second at 11:30. He worked hard when we were home to supervise and nothing seemed to happen when we were at work. He did not listen to what we wanted and scalped our trees. He had his girlfriend over to lounge by our pool without our permission while he worked. When we questioned him he became belligerent and violent and called me a f-ing b". He bullied our elderly neighbour and threw his water bottle across our yard when we asked him to leave. He expected payment that day and when we asked him to send us an invoice he threatened to put a lein on our house and sue us. We have not received an invoice and he has said he is taking us to court even though he has not provided a bill to us. This man is unstable and dangerous. Doug has an anger management and time management problem. Please take your business anywhere else."