Peterborough RV Centre

Stay away from this business. My trailer was there for two weeks so I could get a quote on window installation. At the end of two weeks no phone call, no quote. The company often does not answer their phone and refuses to respond to voicemails as they claim they are too busy - more likely just not bothered. They are badly organized and in a state of constant confusion and panic. When I arrived to pick up the trailer there was only myself and one other customer. A senior employee did pick up the phone when it rang and told the customer on the phone he was too busy to help as he had five customers on the phone (Only two!). Another person working in the store could not find an item I had ordered two weeks ago. All the invoices are on paper instead of computer and their stockroom is a mess. The senior employee continue to turn customers away as he was overwhelmed at the simplest request. He told a customer he was doing the customer's a favour by being open on a Saturday morning for two hours. Note: After leaving with my trailer I stopped at another RV business nearby. I was provided a good quote on the spot by a knowledgeable person the windows are expected to be installed next week.

Great staff that are always willing to help. They took care of my trailer warranty issues as quickly as possible. Great prices on all their items and their staff is very knowledgeable. I have been using them for 5+ years without a single issue, I am a very demanding but fair customer and they always go above and beyond, a little respect goes a long way.This place is very busy for good reason, people need to learn some patience and realize they are not the center of the universe, you get back what you put in.

Absolutely excellent service and workmanship at a very reasonable price! Paul fixed my black water plumbing - couldn’t get replacement part so manufactured a perfect fit! Two thumbs up - more if I had them

I'm not sure if I was more disappointed in the service or the price. $500 for a plastic Ac cover or $20 a foot for siding. Outrageous prices. Still, that said ordered a few things and just never heard back from them. I can't recommend a company like this

Are you tired of being brushed off by the disloyal Dealership??? Bring it here. They were compassionate about the situation I found myself in and diagnosed my RV without anything ‘extra’. Great group of ladies and gentlemen. Thank you.2020 Crossroads Caneo 5th wheel

Great selection of parts. Only place I could find replacement wall and ceiling panels for my RV slide out rebuild. Staff was also knowledgeable and very helpful with suggestions. Would definitely recommend for all your part needs.

Excellent service and fair pricing. Highly recommended.

Place isn't open on Saturday. Would be really busy if it was

My family and I have dealt with Peterborough RV for numerous years. We have found their service to be beyond exceptional. Kati in the service department is very helpful, friendly and will to do anything to ensure you are satisfied with their business. This is a small local family run business and I highly recommend them for all your trailer needs. I have had wonderful interactions with all staff at this business. I am always greeted in a friendly welcoming manner and they are eager to assist you. I would never go anywhere else! :)

Definitely recommend, knowledgeable staff members that go above and beyond with their customer service. Picked up my trailer from a gas test and everything worked, while I was there I picked up some hard to find odds and ends. Also talked to the staff and they walked me throught how to properly repair the water damage in the roof of my RV. Definitely will recommend to family and friends. Thanks !