College Of Nurses Of Ontario

This review mainly goes for the Nurses Health Program, which is an outsourced branch of CNO for nurses who need/ reached out for mental health support. As I can’t find anywhere to rate that program (which should, of itself, speak VOLUMES to how terrible that program is), I will just leave the rating here. As I don’t wish to stir the pot or risk trouble for my own license, I will only suggest that individuals reach out to anyone with experience with the Nurses Health Program BEFORE they submit their information or request for support to this program! They have given out countless amounts of incorrect information which has cost more than a few nurses their nursing license! It is not an evidence based program (which they advertise to be), nor is it run by anyone qualified to provide mental health support and guidance. Be incredibly cautious if you find yourself needing this service!

I would like to give special thanks to Dennis for assisting me with my queries. He is patient, detailed, explains every single details bit by bit to me and ensuring I understand the procedures by CNO. I was concerned with the negative reviews here initially but my phone experience with the customer service officers were always great! They are a very helpful bunch of folks!

You don't deserve the one star,you don't care how nurses feel,u just take the license renewal fee each year,you don't show support over the phone,if you even answer the phones.During the pandemic no support ,you could have been showing your support by giving nurses a break with fees even for one year or cut fees in half during the pandemic, the public showed their support and thanks where were you???Instead you decide not to increase the fees for now of course and geez so thankful to you for it,I am so glad to be done with the CNO,no more heavy fees to pay to line your pockets,I asked so many times why an rpn even pays the same as an rn but never got answers,it shows the greed of the CNO .I feel sorry for newer grads .

CNO tale long time as well as we have to pay all the time for renew account. Canada need more nurse than they need to do fast process, free renew account another proper process.

So slow to license. There is not enough resources given to fix our nursing shortage. It makes over a month to move from another province. Unacceptable and a true failure to the citizens of Ontario. Patients have poorer care and less nurses because of the unnecessary delay and forms. Will do everything I can to never nurse here again.

The organization intended to modernize their processes, but further work is required. The organization's present rigorous process cannot keep up with the scarcity and turnover of nurses.Internationally educated nurses face severe discrimination at the hands of the organization. Unfortunately, there needs to be a rearrangement and the reappointment of people who can execute the job. Protecting the public as their mandate is a good front for this organization to get away from inefficient processes that stymie nurses' careers. I challenge the organization to deliver their plan publicly and be more transparent.Rating: 0.5/5

Please get your employees morning coffee because they all sound like their half awake. I was speaking to one employee and she was only answering yes or no like no other input or information. If you hate your job so much just leave.

Very rude employee. Spoke to a Sharon or Sharyn a few minutes ago. This person has no petience and a terrible CSR to be working on this kind of field. It was like I bothered her for calling.I am not surprised with the very poor reviews. If there was an option for zero, I’m sure CNO got 0 not 1.8. It’s because you are employing people with no quality skills to work in this field.

I wish I can deduct stars from what rating they have right now. I thought rogers customer service was the worst. I was very wrong. Funny how people in their customer service was hired to speak with nurses who were all burnt out and always have their licenses on the line and they were worst than a demanding, out of the line family member. No empathy. Different information from different staff. No compassion. You can hear from their voices that they have more important things to deal with than you and just want to end the call even before it started. I don't even understand what the fee that we are paying are for. This is a nightmare.