Clean Response

From the first day I contacted Clean Response they have been very helpful. Contacting me back even after the office was closed and I left a message. They were patient and helpful while working through some insurance response time issues. They worked with our insurance company to get agreement of what needed to be done. One thing I noticed was they were about doing what is needing to be done not just saying something has to be done to have more business. This shows morals and ethics. Besides all the above they do great work and have top notch employees to restore our home to look as it was before. Overall A-Z I would recommend Clean Response if you have some restoring needs.

I was extremely impressed with Clean Response, their management, water mitigation, ceiling demolition, plus new ceiling installation.My upstairs neighbor leaked water into my condo unit. It was raining water from both bathroom ceilings.The Team was out within 30 minutes. Heat fans, dehumidifiers, moisture sensors. Checking in daily, were their workers, assessing progress of drying out the affected areas.Ron Bauer and Brian Paulson were Team Leaders of different departments. They were easily accessible, and got the job done, as well as the other workers. This company is highly recommended and I'd use them again. Hopefully I won't need to. But if I do, they'll be the first I call.Thank you Clean Response. You are top of the line company. Ron Bower, Brian Paulson, I thank you.

Clean Response was reliable, professional, and efficient in restoring some items I thought I had lost for good. I highly recommend!

The apartment above mine had a new dishwasher installed and was not hooked up properly, resulting in a flood which unfortunately affected by apartment. I came home from a long hard day of work to a flooded kitchen and a kitchen light fixture shattered to bits on the floor. The water continued through the ceiling and walls, affecting the dining area and living room as well. Eventually, Clean Response arrived at my home. They cut a hole in the ceiling, stripped off some soggy plaster and sheetrock tape from the ceiling, removed baseboards and tore back some carpeting, then left several large fans and two large dehumidifiers. I was told they would be back out the next day. The next day, I could tell when I got home they'd never been there. I called to find out what happened and was told we tried to leave a message". Wow

These guys are simply amazing. The most helpful, knowledgeable, and most importantly responsive of any cleanup service I contacted when my basement was flooded. This was not covered by insurance and they worked with me to get it done inexpensively. They guided me and advised me, provided equipment and helped me move furniture. They were on-site within the hour on the first call and every other time I needed them within a few hours. My wife and I can finally sleep.Thank you Clean Response, you're the best there is!

Having worked with Sam and Keith at Clean Response on a restoration project we had after a fire I cannot say enough good about the entire organization. They worked close with the insurance company making it easy for me. Any issues or additions that came up they took care of. I would definitely use them again should the need arise.

In January, our commercial building had a pipe burst which caused for water to leak on several floors. Clean Response was quick to get a team on site and extract the water as quick as possible. After the water extraction, Clean Response did a detailed clean up from floor to ceiling. At the end they did go through all damaged areas to double check the absence of moisture and to make sure nothing was missed. Ultimately, I would highly recommend Clean Response, they were quick to respond, professional, all employees in uniform, and very easy to work with.

Our downtown Minneapolis condo had water damage in July of 2015. Clean Response was on site immediately with fans to dry out the hardwood floors. We thought we saved the hardwood floors but no we didn't. To make a long story short:My hubby and I had to move into a hotel for the time frame for remodeling our condo. We moved into a Residence Inn. We were told that it would be 4-5 weeks before we could move back in. It was 5 weeks and 2 days from start to finish.The workers were amazing!!! I've done several projects using contractors and NEVER EVER have I had a project finish on time! I consider 2 days late, on time.Sam helped us so much with our insurance company. (do not have insurance with AAA...they suck when it comes to claims) His boss, Dave was instrumental in getting us into the condo 2 days earlier than anticipated.The work was AMAZING! Charlie handled out hardwood floors and the transition from hardwood to ceramic tile. It is stunning!The value of our condo definitely went up after the remodel!If you have a project you need done in your home...Call Clean Response! You will not be disappointed!

An unfortunate aspect of my role as a high-rise property manager is dealing with water issues. I have used Clean Response for the past 7 years and Nick Nash is the best there is! He is genuinely helpful and has a way of explaining their mitigation process to homeowners where they often end up smiling and laughing in the end - even in the midst of their home being damaged. His team is great and I have always received prompt service from the moment I call to the moment the repairs are complete.

I have used Clean Response twice in two years for water damage cleanup and restoration. Both times their crews were responsive, friendly, highly skilled, neat, and on time.Recently, I contracted with them for mold removal and repair of wall and ceiling areas. I don’t recall the names of the two guys who came to do the wall/ceiling tear out and mold removal but they did very good work. Chad did a great job on the restoration and I’m really pleased with the results.I will continue to recommend Clean Response to my condo association neighbors as well as spread the word to friends about the high quality of Clean Response’s people and the work they do. If you have to deal with water damage issues, you want someone like this company on your side.