Sunrise Kids Dental

Going through these reviews are crazy I have been to about 3 dentist with my children the first traumatized my son to the point when we arrived here he freaked out and I was forced to do the general anesthesia. I know in those cases it's easier as my child had more than one cavity. I was livid that they didn't give him the chance to avoid getting that done but none the less he got all his fillings filled and his tooth extracted. Remember it is your child in there regardless if you cant physically be in the room with them. You stand at that front desk and ask as many questions as you can. Tell them you would like as many updates as possible . Someone walks out the door you ask a question. No parent wants to hear that their child has to lose a tooth. If it's the baby teeth we gotta remember that they grow back. For me that took a while to accept. We were just there last week and let me tell you my dentist fearing child was the happiest I've seen him at a dentist the only thing that made him uncomfortable was the x-rays. My second child this was his second time there and he was absolutely fine they made him feel comfortable and got what they needed done without forcing him to do anything uncomfortable or without him freaking out. One of the ladies at the front desk went out of her way to come to my son talk to him and give him his treat. I love this place EVERYONES EXPERIENCE IS DIFFERENT BUT IT IS UP TO YOU IF YOU WANT TO BRING YOUR CHILD HERE. ME PERSONALLY I RECOMMEND THIS PLACE TO ALL MY FRIENDS AND FAMILY MEMBERS WITH KIDS.

My daughters first time seeing a dentist and she did amazing.The staff were great making her comfortable.The dentist was fantastic in keeping me informed on what she was doing and what the plans moving forward will be.Great overall experience.

If I could give Zero stars or minus stars I would. My daughter and I had the worst experience here a few years ago and we would never recommend this place. There are other children’s dentists who are better. My daughter was scheduled for sedation and had some work to be done. Everything was fine until they told me I had to wait in the waiting for them to complete the treatment. When they were done, I was told that I had to carry my daughter out and hold her in the waiting room until it was time to leave. Once we got home and so looked inside my daughter’s mouth I saw 3 metal crowns which I did NOT agree to! They were supposed to be just fillings and during the treatment, they never came to discus a change of treatment. I was mortified! But there was nothing that I could do now. One of the teeth under one of the metal crowns became infected and it was so painful because they did not do the root canal properly. I called an complained but I still had to pay. They told me to bring her back there and to resolve the issue but I would never take my daughter back there. We found a wonderful Paediatric Dentist just north of Toronto and they fixed the root canal and put on a porcelain crown for her as it was very visible when she smiled. I showed them the x-rays of the teeth that were crowned and they said that crowns were probably not necessary. I was so enraged and I am still upset about the whole experience even years later.

I’ve been coming to sunrise kids dental for about six years now and I can truly say they are amazing with kids. Very patient and very nice. I definitely recommend them.

Our experience with Sunrise Kids Dental has been amazing except for the appointment booking system. Tried to get an appointment for about two months! I called and called leaving message after message. Went online and chatted with an agent who was not helpful, was extremely rude and kept me online for about 45 minutes to tell me he would let the personnel know I wanted an appointment and they would call me! I even sent an email to complain and got no response! If it weren't that great I would have gone elsewhere but my son has been treated so well by the dentists that I endured the experience. He had to have two more extractions (to make room for adult teeth descending) so it was a big deal and he was really scared and didn't want to go anywhere else as this was the second time he had to have teeth extracted.I'm taking him elsewhere for his cleaning because of this.

I would give a no star rating if I could. The dentists themselves seem decent at their jobs, the problem is with the office management. Absolutely atrocious, our daughter went in for a fairly major procedure (extraction,caps...) Our insurance covered it, but it took well over 8 months for us to get our money back because no one in the office did any of the paper work even after calling multiple times about it. Now one of her caps fell off, and from my understanding which I've talked to our family dentist and another childs dentist it has to be put back on ASAP, sunrise kids dental are refusing to put the cap back on within a reasonable amount of time, well over a month in a half wait. We want absolutely nothing to do with this clinic, and I want everyone else to know how much this clinic doesn't care about their patients or even the quality of work they should stand behind.

We had a fabulous experience at Sunrise Dental - beaches location - today. The staff was very family-centred: they were warm to my son, welcomed all of our questions, and thoroughly explained everything. The surgery went smoothly. Dr. Ng and Dr. Woo worked together beautifully and provided the least invasive measures possible under the circumstances, which we were very grateful for. RN Crystal was also wonderful and caring toward our son, both before and after his surgery. I would recommend this clinic for your child’s dental care.

The staff was super friendly. The dentist Kelsey was amazing. She made my daughter feel so comfortable and confident. They explained the process in a way that made it very easy for my daughter to understand and feel safe. I was very impressed with the dentist and assistant.

Hello, I am very satisfied. I recommend this clinic for your children. They are special dentists. They are also friendly and know how to deal with children. Thank you very much to everyone who took care of my daughter.Thank you. Even the girls at the frot desk they was also friendly. Thank you all.

All the dataset were amazing and so helpful at every point of the appointment. The enviroment was welcoming and clean. Staff were patient and great with my little ones.