Urban Planet
223 Reviews
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–6 PM
- Sunday11 AM–5 PM
- Monday10 AM–8 PM
- Tuesday10 AM–8 PM
- Wednesday10 AM–8 PM
About the Business
Urban Planet | New - Shop All New |
Contacts
Call Us
+19055782677
75 Centennial Pkwy N Unit N010 Unit N010, Hamilton, ON L8E 2P2
Hours
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–6 PM
- Sunday11 AM–5 PM
- Monday10 AM–8 PM
- Tuesday10 AM–8 PM
- Wednesday10 AM–8 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Women's clothing
- Men's clothing
Recommended Reviews
Reanna Bara
14.10.2023
Urban Planet
The selection was great, however customer service zero to none. Older blonde woman very rude. I asked if I should just leave the outfit i tried on at the desk since no one was there, she replied very rudely with an eye roll JUST LEAVE IT THERE! Ill give her the benefit of the doubt that she isn’t racist. But she definitely needs to check her attitude. This is the first time I’ve visited this store and gosh what a horrible experience. Hope she finds peace in her life.
Shannon Binder
13.09.2023
Urban Planet
Worst customer service ever. They put 1 super slow person on cash. More then enough employees working, comes up sees the line and walks away after talking to the slow person slowing them down even more. All would be understandable if the store wasn't such a mess. They don't do returns. If it wasn't for one of my kids I wouldn't ever step foot in this place. Everytime same experience. Super frustrating
M S
10.09.2023
Urban Planet
Lots of selections. The clothing for young girls is way to provocative and sexy for 14 and under. They shouldn't look like strippers or dress like women ready to get down. Do better by these innocent girls. The ones whose parents don't know what's available for wee ones in your store that advertises for girls.
Blondie SL
20.08.2023
Urban Planet
The staff is very friendly here. That's very important.As expected, some prices are way too high, but some things that are on sale are quite reasonable.;Good selection of clothing.
Andrew Veritis
06.08.2023
Urban Planet
Zero stars.... If you want to see under age gurls shows off their buttons cheeks and mid drift shop there! Looks like they just rolled out of bed the staff. Highly inappropriate work attire and Manger just laughs it off!""
Samantha
02.08.2023
Urban Planet
always organized, aesthetically pleasing/tidy displays and sales floor, always a good deal somewhere in the store, fun things to browse while waiting in line (I usually always find one thing while waiting in line). every winter their parkas are always a good buy. been shopping here regularly for four years and have not had a bad experience. the staff are nice and i would recommend this location.
ABILASH KJ
25.07.2023
Urban Planet
This area is nice the price is not expensive and easy to understand each item price and details. But customer care while checkout should need much more attention. The cashier should keep the customer engaged instead of talking between themselves. I was asking price for some items but I need to ask three times due to the cashiers we talking between themselves its not right way to do
Kelly Furler
22.07.2023
Urban Planet
Great store , amazing prices
Colin White
21.07.2023
Urban Planet
Wish I could give this store a 0 star rating.My wife was verbally insulted and berated not to mention discriminated against today by the manager Paul. Paul’s attitude towards customers with mental health issues is absolutely disgusting. I never in a million years imagined having a worse, less accommodating customer service experience in my life.
Katherine K
19.07.2023
Urban Planet
Clean. Organized. Excellent employees and friendly service at cash. I usually do fast fashion tops and casual outfits. Some of the items do last and are of good quality. The store is well organized based on its size at prove point. A lot of things contain cotton and some natural fibres.
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Map
75 Centennial Pkwy N Unit N010 Unit N010, Hamilton, ON L8E 2P2
Urban Planet