Great Floors Brantford

Melanie was extremely helpful with finding a suitable floor for us. We have an older home and were trying to match hardwood with vinyl plank. She researchedalternatives for us and found a perfect match! We are very happy with the floor.  It looks great!  The installation team of Matt and Jonas were top notch.  We highly recommend the entire crew at Simpsons to anyone looking for a new flooring.Thanks again

Great experience for me! Everyone was extremely helpful and answered all my questions. Great quality and competitive prices! Highly recommended!

We recently renovated our home and experienced such great service from Great Flooring in Brantford. They had such an abundance of selection for flooring and carpet. Ronnie was an absolute pleasure to work with, had great recommendations, understood what we were looking for and wanted to accomplish. The selection we chose with Ronnie’s assistance for both tile and carpet was perfect and turned out beautifully. We will continue to use Great Flooring for future projects !!!

New flooring is tricky with home renovations, we knew that going in! Great Floors had a large selection and gave us samples to take home. This helped with the first challenge in deciding what we liked best. We are very happy with the flooring we chose. Our flooring was installed in sections, while we relocated furniture and lived in another part of the house. Someone was at home for the first installation, but not the second and third. Would recommend being at home, if possible. It is helpful if you can be there to pick up on installation issues while they are happening. As it was, Great Floors was very accommodating and had to be amazingly creative in solving a flooring transition issue and fixing a minor installation glitch. Jamie was wonderful, saying “There are no problems, only solutions”. Then we were introduced to Ronnie, the man who fixes everything. Thank you. We are realistic people. Did not expect this kind of job to be done without a hitch. The fact that Great Floors, Ronnie and Jamie continued to work with us until things were right was greatly appreciated by our family. Thanks to their expertise and determination, we now have great new floors!

I chose Great Floors for the high Google reviews but the experience was not good. It may have been the particular installer who did our floors and carpets, but the work is messy. Our stair carpeting was redone after this installer left because it was the worst part, but I continue finding little mistakes throughout the house. Gaps in the flooring, cracked baseboards, gaps between carpets and walls.Most of the customer service was not great and work was very slow.Ron, who redid our stairs, was great. If he had completed all the work I’m sure the result would be better.

We had an awesome experience! Sean and his team really listened to our needs and wants when we replaced all the flooring in a house we recently bought. I had a basic vision of the style and look I wanted but it’s super overwhelming to even pick samples with so many to choose from but they made it easy. The whole process from measuring right to install was professional and organized. We are thrilled with the final result. Thanks so much to everyone.

We hired Great floors based on the reviews last year. The initial contact was great, lot’s of promises that they could do the job in our timeline, didn’t happen! The person that tore out our old flooring was ok despite being the only person it should have been 2 of them but he was brought jn from another location and just him. There was some things that happened and we were not informed. The old carpet & flooring was not removed in a timely manor and sat at our front door for days despite being promised it would be removed multiple times. We had warnings from the condo board to remove and it still wasn’t. After 5 days it was finally removed. The installation was not good. I knew going in that our townhouse was dated and it would not be perfect however the workmanship was terrible. Dents in my walls, missed flooring & they did not clean up well either we had to hire a cleaner, painter and someone to repair the wall before the painter and install the closet doors they did not put back on. I tried contacting them many times to find out when they will be completing the repairs and work and my last message in March was I will assume you are finished and won’t be completing so lets call it even and we will find someone else to finish. I Tried since January to get answers and this is now mid June and not one word except for an invoice today for the balance…. Do not recommend this company.

We just had Great Floors install flooring throughout our whole house this week. Sean Lovell was amazing throughout the whole process. He helped us pick the best flooring for our needs at the best possible price.Matt and his crew were awesome as well, they installed the flooring in good time and were very professional. I would recommend this store to everyone. I would suggest asking for Sean Lovell to help you and Matt to be the installer. We’ll be using Great Floors again with our future projects!

Over the past several years we have used Simpson's Great Floors for multiple projects in two separate houses. We couldn't be happier with our experiences. We've bought carpet, tile, laminate, and vinyl click tile, and have always known we are receiving competitive pricing. We have used Great Floors' installers for carpet, and they've always been conscientious and professional.Sean Lovell has worked with us on each project, helping with everything from product selection to choosing colours. Sean also helps by providing installation tips. He has always been friendly and approachable, promptly returning phone calls and emails. Sean is a wealth of knowledge!We have often recommended Great Floors, and will continue to do so.

Fast friendly services very knowledgeable crew we use them for every project we have