CAA Saskatchewan

After having gotten a phone call from CAA to inform me to come in and get a form filled out so that I may get reimbursement on having have my key cut and programmed, then when it happened again I decided to call this particular store and neither the lady I talked to you or her manager you about it, I would suggest you know your product very well before you decide to sell it

Terrible customer service. Been on hold for two hours this morning trying to talk to someone. Left a voicemail 4 hrs ago no response

I recently became a member switching from another provider. I can't say at this time what kind of service I will get in the eventuality I have to make such a call, but the membership process was absolutely great. I wanted to put down few words and give a shou out to Karen@Regina office for being such a kind, professional and informed personnel. All my doubts and questions were accurately and properly explained. The entire process was pretty smooth and just wanted to applaud great work. Thanks Karen !

I called for road side assistance last week. Let me tell you about the great service I received. First, I gave the wrong location, I didn't know I was on the new by-pass (first time through Regina since it opened) ... I thought I was on Hwy #1. But the tow truck operator didn't give up, he managed to find me. The lady I spoke with from the CAA office, called a rental car company for me, and had the rental car company phone me so I could set up transportation. (lol, I had my phone but not even a pen to take down a number). The tow truck operator was a very friendly guy, he made some calls and found me a safe storage compound (Storage-mart). He towed my truck there, got me set up with a unit and got my truck safely inside. Then he let me bring some important stuff from the disabled truck, and took me to the car rental agent. He even helped load my stuff into the rental. Great guy, went above and beyond for me! When one is stranded far from home, this service is so comforting! I only became a CAA member when I turned 60, and now I wouldn't want to be without out their service!!

Dennis Wilson is an inept supervisor and Kaiden doesn’t know how to operate a tow truck.

I unluckily forgot my car key inside the car Hyundai brand new. I called this service at around 8hPM, and CAA sent a technician on site to help me took the key out of the car. I extremely felt happy for the prompt response and solution of CAA. Thank you, the technician again

Called for roadside assistance, I was told to wait for an hour but Steven from CAA (Regina, SK, truck #16 I guess) came in just 15 minutes. I am very happy with his excellent service. Thank Steven and CAA Saskatchewan!!!

Worst insurance experience I've ever had! The lady's working were rude, don't know how to do there jobs and were insulting! Worst insurance dealer in Regina. I am shocked how they treat people. Unbelievable!

I have spoken to two insurance advisors in the past month and both were fantastic. I was looking for quotes on a package policy and received outstanding service. We are taking our insurance policies from another place to CAA because of the decent way we were treated.

This place is horrible. I would rate CAA with zero stars if I could. I wasted $200 when I didn't need to and when I went in to ask if I could return my card as I wouldn't be using it and felt like I was lied to...the women in the office could have cared less. She sat their with a smug look on her face and said nope and continued to chew her gum. I called and visited multiple locations and I was treated the same. This is unfortunate that I was sucked into spending money because I was given false information about the services that they could provide. I was lied to, treated with the most horrible customer service I'd ever received. The women in the office and through call services were apathetic. They really made it seem like they were just after my money.