New Brunswick Extra Mural Program

Great extramural service . Friendly staff

I have been supported by the Saint John Extramural team for two extended periods from 2019 to present (Dec 2022). I have great respect for all of the nursing and therapy staff that have assisted me over the last few years. We are fortunate to have such a program in our province. The personal care often exceeds what is possible in the hospital environment which benefits the patient. In both of my cases, the hospital stay time was reduced as it was possible for Extramural to support me at home. This is an obvious financial benefit to our already strained system and most often accelerates the healing of the patient. I am impressed at how vigilant the staff are at communicating with GP's and specialists in updating patient status. They are also better equipped with dressings etc, than even the hospital units are. This is a service that I only see increased need for in our province. Great work.

Great staff great work

It’s unfortunate that the medical professionals who do the work here are represented by reception/admin. that are uninterested, impatient, rude and dismissive. Having someone answering the phones who cares about patients and has a working knowledge of programs and supports available would be a real asset.