Canadian Tire - Yonge & Steeles, ON

Toronto was repairing Finch Ave, East of Bathurst leaving gapping holes across the laneway. My tires couldn't handle the jolt and the front driver side popped flat. Called Tow truck to take the car to Canadian Tires. Chris, the manager was booked solid but squeezed us in after several hours to replace the tire

Had a good experience at service . My car is looked after by yuang and I would say he is the best mechanic with the most radiant smile. Also Joe the service manager has been very accommodating.

Went in today due to battery failure on my car. Motomaster Battery was purchased in March of 2021. They tested it and sure the battery failed. They asked for warranty papers and I didn't have it. They tried to pull it under my phone number but wasn't there.Tried to explain that I have purchased it in Kingston and not in this store ...Didn't get anywhere.. spoke with Wendy the part manager ... they couldn't do anything about it without papersAfter back and forth for 45 mins .. going to customer service and back to parts ... they said a solid NO since no proof of purchase they can't honor warranty ...I was unsettled about it but needed to have my car running in the morning so I bite the bullet and bought the new battery .... so far I'm upset that they didn't honor 3 year warranty that clearly says on the product with a productuon date of March 2021 ... so far just upset about the bad luck with the battery and the paper work ... but oh well I could live with it.I walked to the cash on the way out. There was an older Chinese lady, Christina her name was, at the cash which saw me going back and forth a few times to parts to sort this out said: oh you couldn't find the paper work

I love this Canadian Tire because I can find any and everything I need. I had another Canadian Tire near my house but it was always out of stock, yet this one if they don't have it they get it for you anyways. They are very helpful at the time of returning things. The place is small but they had figured out how to use every bit of the space, and also they have many things at discounted prices that others don't have. A place to go when in need of a Canadian Tire!

Absolute horrendous customer service from this location. Made a $1000 purchase 4 days ago, told it would be processed the day after purchase (money taken off card).25 phone calls unanswered across 4 days. Finally connected with someone, strung along for 4 hours waiting for confirmation only to be told the order can’t be processed. Why couldn’t this have been communicated 3 days ago? Why doesn’t anyone answer the phone?This location is a stain on your organization. Clean it up. I will never shop here again.

Too busy but helpful shopping place. The only issue that I didn’t like was too many locked items in hardware and tools area inside showcases and closets unlike the other stores. It looks like a jail as you see in the photos! I think thats why this part of store is not busy at all.Good, polite and friendly staff.

I have an exceptionally bad shopping experience every time I come here. The store is a mess, poorly organized and the inventory displayed on the website for this branch is always inaccurate.I was told there was absolutely no distilled water in stock despite 183 being shown on the website, only to find many gallons on a shelf right when I was checking out. I was also told a specific kind of mulch shown in stock on the website was unavailable. Not sure if that was true or not, I didn’t bother looking further. Getting anything at the car parts desk was also annoying and very slow.I’d suggest going elsewhere.

Now I understand why this store has one of the lowest review rates in the GTA, and understood why Patricia (customer service manager) is mentioned in at least 7 reviews with rude service.Now I am wondering why management and owner do not care to hire a right person for right position.I returned an item a month ago and did not get the money back into my credit card because Patricia was suspicious about the transaction and accused me with something which is not even proven.I was supposed to go to store 5 times with no clear response.The transaction is not still in process!Dear Owner:If you want to stay in business, you need to value customers and respect their comments and reviews by serving a right person for right position.Your customer service manager at this branch has zero soft skills for this position.

Super disappointed with the lack of customer service I received from this location and the Canadian Tire Customer Service" form online. I had purchased a patio set that was on sale online. It was ready for pick up later that same day. My boyfriend picked it up and the box was damaged so he asked to confirm whether it was a new product or open box. The guy on staff said while the box was visibly damaged