Pineneedle Farms Inc.

We ordered saplings for a celebration of life and they turned out beautifully. The customer service was great, pickup was easy, and the trees looked wonderful all wrapped in burlap and ribbon with our memorial tag attached. They will be a beautiful reminder of a man who lived for the outdoors, and we really appreciated how quickly you were able to get them ready for us.

My trees arrived in good condition and I was very impressed with their quality, especially with the size of the roots. Will definitely order again.

We found the staff professional and helpful, willing to go the extra mile for us, despite our purchase not being very large. We will continue to fill our tree requirements from here.

Updated for slightly better rating for finally calling me back. They said a hard winter stunted upper growth on the whips, but they will survive even stronger .... we'll see!Won't call me back after leaving multiple messages. My red maple whips this year had top growth on only 2 out of 14 whips. All were planted immediately in a variety of locations. I don't necessarily want a refund, I just want to talk to somebody to better understand what causes this. It doesn't make sense to pay for older 4 foot whips when the only leaf out is at ground level.This is my second year of ordering so I would think I could get a call back? My sugar maples last year were a little better with 6 out of 10 with top growth.Guess I'll move on to a supplier that cares.

Willing to help me out on a rainy day and were great about it. Friendly and lots of selection. Will be back.

Great tree material. Order shipped to Owen Sound in 24 hours. Friendly, knowledgeable service.

Customer Service skills need work. I have a lot more trees to buy over the next few years, but will go elsewhere. Lose the attitude...

Always super polite, the trees arrive within a couple days. Best way to get a hedge done for $1-$2 a tree.

Went above and beyond in all aspects, great customer service, fantastic healthy product (way exceeded expectations), very friendly and knowledgeable. Would give them a 10-star if I could!

Bad customer service, to many excuses and not honoring prices they set. It was frustrating trying to buy from them. Be happy to buy somewhere else.