Paulmac's Pets

Staff didn't seem to have good attitudes. Seemed like we were more of a bother than anything. The store, however, had great prices.Edit: I made this review 3 years ago. I gave it 2 stars, now giving it 1. Staff are even worse and have zero knowledge about the animals. I asked a simple question and the employee shrugged and ignored me. The animals are also stuffed into little cages. The budgies had no toys. Prices went to sh*t too... Expensive. Shut the place down.

I got my fish here and the lady that helped us was super helpful and nice

Awesome store, awesome staff. Always friendly and helpful. If they don't have what you need in stock - they will get it for you asap. The only place that provides carry out service. I am always impressed that they remember my name as well as my dog's name - very personable service.

We bought fish from this location, we were so excited and thought we were doing good supporting local opposed to going to pet smart... that was a mistake. Pet smart at least guarantees their animals, Paulmacs does not. We got fish and they died less than 12 hours later. We spent almost 30 dollars on fish and when we called the store upset they blamed us for their death. The lady that helped us was not wanting to answer our questions and did not alert of any special protocall we would need to take care of these fish. We are disappointed with the service and cannot believe when we called upset the man on the phone only told us what we did wrong. (they were goldfish)

DJ is great always happy to see me and knows my name, takes out the large bags of dog food for me. Store looks neat alot of stuff taken out as stock always there with more product coming in.

Went in with questions about fish and preparing a new tank, the employee who helped us was very knowledgeable and took the time to explain and make sure we understood what we needed and why. This was right after a negative experience at a bigger chain pet store in town where we were given totally wrong information by employees who didn’t seem to know what they were talking about. Would highly recommend this store.

Bought my little dwarf bunny from this location. He’s super friendly and I can tell he was handled very much by how friendly he is towards humans. He’s already very trustworthy with me. The first time he fell asleep he flopped to his side, so I already know he felt incredibly safe.I’ve gotten my beta fish from this location as well about a year or two ago. Other places where I’ve gotten my beta fish have passed within weeks or they were already sick.I feel like because this store is smaller and doesn’t sell many pets, they handle the ones they do sell a bit more and take more time to care for their needs.The staff are incredibly friendly and helpful. Whenever I’m in Peterborough and need pet supplies, I rarely go anywhere besides this location.

Friendly and knowledgeable staff. Decent selection for the size of the store. Highly recommend shopping here.