Appliance Pros, LLC

We were told a return time of 2 weeks for the repair. No show no call. Every time I’ve tried to call company there’s no answer it goes directly to voicemail??? I didn’t hear a beep at all but have left several messages. No call back. I finally called DTE Apiance protection plan. They told me an appointment time that I was not informed of. Was told today Oct 14th. No call from Appliance Pro today, called DTE and now told the 19th. Still no answer when I call Appliance Pro. Communication is worse than poor, there is zero communication.

Steve came to my home to work on my 20+ year old washer. He was very friendly had a sense of humor, didn’t make me feel like an idiot when trying to explain something to me.