Beattie Animal Hospital - Brantford

Absolutely terrible. My 15 year old dog had a heart attack in front of my son and was having seizure after seizure. She died in my arms. When I called Beattie for help on what to do .. as I was holding my dog while she was still twitching, they said that it was something I had to figure out for myself. I asked what do you mean? Like throw her out behind the shed until the ground thawed?" .. they said

We use Beattie Brantford for boarding. Their kennels are bigger than most. Cooper had a “double suite” 3.5x6ft. So much room that the staff would go in and snuggle with him! Love these people. And if he were to need it, he’s with a proper vet. We will be back in the future with our new dogs.

I called in this morning as my dog was having issues with her bowel movements. They brought me in within 3 hours of me calling. The wait time was a little long but I was out within 2 hours which is understandable considering the amount of other pets that had booked an appointment before me. my dog was treated so well by the Vet even though she has anxiety issues being seen. They examined her and gave her antibiotics as she ended up having an infection. Very happy with the care I’ve received from them the past two times I’ve taken her. Thank you for being kind to my pup.

Wish there was a 0 star I could give. Took my cat in for a lion cut. Now my cat is a maniac and not easy to deal with, but they did half of my cat. Hind legs were cut (like a lion), but they left the front legs and only went half way down her back. Would rather they have said they couldn’t do it rather than insult my intelligence and tell me that a lion cut doesn’t include front legs. AND charged me full price. If the groomer is having a difficult time - say you can’t do it and don’t charge full price and do a really shorty job. Do not take your animal here for grooming!

Good care and staff but they refuse to allow you to be present with your dogs during procedures such as vaccines. When I lived here I was lead believe that was normal practice. Since I have moved and started at a new vet they have no problem with me being present during procedures to help relax my dog. This is a Big issue when going to beatties in my opinion.

We took our Mia here for the entirety of her life. As an animal parent, you want your little fur babies to be in the right hands during their troubling times. You also want to feel that the doctor and clinic you bring them to cares and is diligent to make sure that your fur baby is being taken care of by the best of the best.First, the care and relationships between her, us, and the people who worked here were mediocre at best. The vets we saw were never consistent, we saw many.SECOND, back in June 2022 our Mia's health declined, she was 13 years old. The vet who saw her gave us a call with the news that she was in Kidney failure. He told us that we are to give her a powder every morning to try and boost her kidney function and to have her back in for a check up in September.THIRD and MOST IMPORTANT. I mentioned to this vet that she had discharge. We had never seen this before and I felt that something wasn't right. The only issues in the appointment were her mouth and weight loss. I couldn't shake the feeling that there was more wrong with her.I ended up taking matters into my own hands and found another vet...THANK GOD I DID. Mia ended up having a major bacterial infection and the discharge she had was in fact due to this.Mia passed away October 3rd. We never heard a single word from Beattie from June 2022 (month of her diagnosis) - October 2022 (AND STILL TO THIS DAY NOT A SINGLE WORD). They still to this day have no idea she has passed away, no check ins, no phone calls, no emails.We love our Mia so much, had I known this would be the end result I would have NEVER taken her here. Do your fur babies a favour and do not bring them to this franchised establishment.

I have a newly adopted 4 yr old great dane. She has been in my care for only just over 3weeks. She is very nervous of everything. Jolie came in for a mature spay and gastropexy. All the surgery staff took time to relax her before attempting anything. It was great to witness the kindness and great care given to Jolie. Awesome staff and clinic.

Went in for a grooming and came out with a shaved cat. No phone call was made prior to this happening. Kristin the grooming manager who is also the groomer then continued to berate me on the phone and was VERY hostile with me explaining I should not have got a courtesy call to give me a heads up. I asked for a refund which she refused. I am now going to speak with Jen who is the clinic manager in hopes that no one else has to go through what I went through. Ps. the shave job was a hack job... very disappointed in how this was handled without empathy.Update- nothing was handled or resolved and now I see other reviews about how poor of a grooming job others have had and experienced here. I do not recommend at all— please don’t make the same mistake I did in trusting them.

Had to give one star but that is not the rating!We made the very difficult decision to euthanize our elderly sick dog and called to him in and were told there was no available appointments,they were at capacity"we ended up going elsewhere

We are newer to Brantford and didnt have a local vet yet. Our boy, Yuma, had 2 seizures within 30 minutes of each other. The staff at Beattie were amazing from the first phone call. They explained everything, had estimates that were actually accurate, every staff who came in the room had a genuine love for animals. I was amazed at how easy our day was, considering the stressful situation. I am so happy we found them. It gives you peace when you know your vet team is going to love your fur babies as much as you do.