Westcreek Auto Wash

Paid $14 for a wash and my car was still very dirty. No one we could talk to, my husband and I called the number on thr recipt multiple times, no one answered, we left bunch messages, no one ever called us back. The car wash sucks and the service is horrible! Not going there again! They charge more than Petrol Canada, and wash and service both are worse than Petrol Canada.

Wand wash is alright, good pressure. Could easily spend over $10 for a soap, rinse, and spot free.Auto wash seems to be out of soap most times I've used it.

Small cars using the truck bay when car bays are available. You need to ensure these people understand the difference.I can spend 500 plus a month at this car wash but don't because of selfish self-centered people like this who are hurting your business with they're behavior.On to the next wash for me....they get my $$$

Not sure if it's the location, or possibly the patrons here, but this car was is the most inefficient car wash I've ever been to. Guaranteed everytime my husband or I come here, we wait over 10 minutes to get into a bay. Sometimes we wait, sometimes we don't. The quality of the wash is fine, but its simply not worth the wait that is here most times. It also feels like almost everything in this car wash is broken, almost broken, or just extremely run down. The only reason this isn't a 1 star is the dog wash inside is very good.

I have been a customer at this car wash since 2003 visiting countless times with vehicles, boats, and trailers. Chestermere had this car wash long before there was a Tim Horton's or a Safeway and is a locally owned business that has employed local kids and summer students for years. The biggest issue I have seen over and over again is bays closed because customers drive into an overhead door making it inoperable till a repair can be made. Hardly the fault of the management. There is almost always a staff person on site, unlike so many other locations, where you can't find anyone to assist at all. Obviously satisfied customers return again and again, and angry ones take more time to give crappy reviews as the place is always busy. The recent renovation was more than just a paint job. The new lighting and wash equipment are great.

Terrible car wash. Tapped my credit card and the wand wasn’t even working and no water was coming out of the nozzle. I click stop on the machine and it charged me. I go to try to speak to a worker there, no one is there at the desk. I call the phone number on google a few times, no answer. Don’t come here.

The change machine stole my money! Nobody on site and phone number goes to voicemail. Based on the reviews I probably will never get reimbursed so here is your warning: beware the change machine on-site! I left some sticky notes to warn others but owner will probably take down.

Total rip off. i was stupid enough to use my credit card. $5 wash cost me $25. Previous 8$ wash cost me $15. What gives??? Not supporting this local business anymore until this issue is resolved.

Went for a drive through car wash but it was closed for maintenance I believe. As I was leaving the young man working came out to let me know it was now open. The gate was having some trouble opening and he went above and beyond trying to get the gate to work which it finally did. It was getting cold but he even checked a few times to ensure everything was running smoothly.Amazing customer service!!!03-04-2023 at around 6:45/7pm

It's a solid wand wash place as far and convenience goes. About the only place in Chestermere.The physical structure is a bit run down and offers no frills. Doors are a bit beat-up and are non functioning every once in a while.I love that they accept tap on credit for payment. There is a minimum charge but if you are doing anything other than a rinse that will not be a problem.My biggest gripe is that the stalls all take two cars. When the car at the far end is done, there is pressure for you to start you car and continue washing at the other stall. Or keep the line outside waiting. Similarly if the car at the far end is doing a very thorough wash and you are just doing a rinse, you will be waiting for them to finish before you can get out.