Lush Cosmetics

Probably the nicest staff in the whole mall. They have a sink to wash hands rather than sanitize which is so nice. The staff treated us like friends and were incredibly helpful and patient. They knew about the products, and even added a sample with my purchase. The store is always organized and clean. The whole experience was a 5/5!

I love lush so much! All of the employees are very friendly and helpful. Whenever you walk into Lush it’s a relaxing vibe and you’re not bombarded with employees trying to make a sale, it feels like a friend helping you find the product that’s right for you. Not to mention how environmentally friendly the company is, their products feel natural and the packaging is so smart, make sure to pick up a tote bag while you’re there!

It’s gorgeous in here. Not sold on the smells. My daughter loves it. The interior is w lol planned and great vibe and music. The staff is excited about the smells, even for visitors who are overwhelmed

Iv been going to this Lush for wat seems like 14 years. In that time I have never had a bad exp. The staff are the best. Full of knowledge or always willing to help u find someone who has an answer for you. Friendly enviroment, amazing smells, natural ingredients.. Love this place, will always be a supporter.

Had the chance to visit this LUSH while visiting Manitoba from Northern BC. I felt super at home as soon as I walked in the door. The staff were all so lovely. I don’t always get the privilege of visiting LUSH stores in person, so every visit counts. I had the best time at this LUSH- they made my visit extra special and made sure I left with some samples of new things to try. Keep up the good work! ❤️

As an asian I would like to share an incident that happened yesterday with me and my husband. We were in the store exploring the products and waiting for someone to attend us. After a couple of minutes, a couple who appeared to be canadians entered the store, and the lady who was working there rushed to attend them without losing a second. We felt like we were invisible. My husband said, Did the lady just ignore us?" I went to the receptionist and told her that we felt disrespectful and I think you should'nt do this to anyone. Because we are not natives doesn't mean we will be treated this way. The receptionist said that she might help us

Went to Lush at Polo today and had the pleasure of being served by Lora and Raisal. i just want to thank them for their amazing customer service, truly a lost art and they are absolutely amazing! It was a pleasure to see and to experience! I will be definitely coming back to this store specifically. These two wonderful people deserve a huge raise and a massive high five. Thank you both for the greatest experience I've ever had in this store!

Lush stores are all over the place, so they are pretty well known. I’ve not bought much here because their products often smell too fragrant for my tastes. However, I do like the look of the store and its fun energy. Staff members will tell you that some plant extract mask does wonders for the skin – I don’t think there is really any evidence behind most of their claims re: the effectiveness of their products. But, for me, if you want to pamper yourself with cool bath products and the novelty of what you smell/see floats your boat they go for it and spend your money on Lush products. They have a cool business philosophy … against animal testing, handmade products, reduce landfill but limited packaging, etc. so that may encourage you to buy stuff here.

Sylvester was absolutely incredibly helpful, friendly, knowledgeable, enthusiastic and wonderful! I haven't shopped at Lush in awhile nor took the time before like I needed to truly understand the incredible selection of products they have from face treatments like Grease Lightening to help with pimples to a variety of scrubs and even face serums in the handy form of a bar! They also have brought back some cool makeup, and have expanded to now include body fragrances as well. Their moisturizing Charity Pot balm is absolutely the best and will definitely look to expand my repertoire thanks to their samples upon request that will make you see they are worth the visit and purchase! Thank you again, Sylvester and team for your positive impact and influence! Thank you also to El for being absolutely fabulous as well! Truly helped me expand my Lush collection and knowledge! Definitely felt like part of the Lush family!