RE/MAX Summit Group Realty Brokerage

We walked into the office and were referred to Glenn as he was the local agent in the area. Glenn assisted in helping us sell our family cottage however I myself did a lot of the leg work. My parents who own the property never met Glenn, he never called nor did he ever drive to the city to meet his clients directly. My parents being seniors are not very tech savvy and I operated as the agents assistant and printed, signed and returned all the documents back to Glenn or the Remax office directly. Now months later the sale has gone through and is complete, I nor my parents never received a thank you card or ANYTHING from Glenn showing his appreciation. We handed him a pretty decent pay cheque and not once did he show his gratitude. Among other things, I found this to be extremely unprofessional on Glenn's part and would not recommend him.In response to Remax reply: We shouldn't have to mention a thing to you as it's common curiosity to meet face to face with your clients regardless of the fact myself and Stefano handled majority of the conversations, it was our parents property that Glenn sold. Yes phone calls and emails were exchanged but that was not what I was complaining about. It was the lack of professionalism from Glenn not once showing initiative to actually meet his clients and gratitude to me for doing much of his leg work. This isn't the first property we've been involved with so based on our experience with other realtors we'd definitely not recommend Glenn.

Great Service. These guys are #1 in Grey Bruce Real Estate.

They never call back