Metro Continuing Education

Bad Service.When i tried to sign up for summer school, the website crashed at the last step --- the step where you enter your card's information. I entered my mom's card's information, and the website crashes when i hit enter. So i payed at least 5 times because of that. Despite that, i wasn't sent an email that tells me i signed up for summers school (which is supposed to happen.)So i called them, and they told me that they had had multiple calls about that. Then i was told that i will get a refund (because i payed more then once) and that i will receive an email. THAT WAS LAST WEEK. I never received the email nor the refund.Therefore i called them yet again today.I explained my situation to the customer, she said she's gonna check with the accounting team and will call me back. That didn't happen. And now they closed so i can't call them for today.In conclusion, i payed multiple times for a service that isn't even guaranteed yet!(Sorry this review was a bit too long)

It was someone with name Kris, made my day by giving me information which I was looking for many years from many other sources. Thank you Metro for having such nice people at customer service. Really appreciate the efforts u put in.

Good service, good stuff, and good teachers. They are working too hard for our community. God bless them.

I took couple of courses when I was upgrading and for summer school with Metro. I had a really good experience with Metro. All the teachers I had were top notch and well experienced. When I took night classes with Metro, tutors were available for additional help. I will highly recommend Metro for any upgrading purpose.

These people literally lost my grade, if I didn’t have proof I would’ve had to retake the class AGAIN. Enough said.

It's really a hit miss situation if you'll get a good teacher or not. I've had four teachers here who were amazing and went above and beyond, willing to sacrifice personal time outside of school to answer whatever questions you may have. I Only had one bad experience with a teacher who didn't care as much and was just there for a paycheck. They offer free tutoring Monday-Thursday 5-630 which is amazing because prices for private tutors can be ridiculous. However there are only a certain amount of tutors so you may have to wait a bit to be helped. Another plus side to metro is they offer funding for low income students (like other upgrading schools). The only downside to metro, centre high etc is you have to write diplomas for 30 level courses. You can go to Macewan or Nait and not have to write any diplomas but you'll be unable to receive funding and the courses are slightly more expensive.

Lack of customer service. Laura, all i wanted to do was finish my grade 12. They got mad because i came in to look for classes instead of calling them. Then it takes them 3 days and i still havent heard back from them. They dont care about ones future here and im very saddened as im trying to accomplish my schooling. I wouldnt recommend these inconsiderate people.

There was only one receptionist working and trying to help everyone in a line up, while her coworkers were gossiping and giggling right behind her. Very unprofessional.

Fantastic experiences with metro. Although not all teachers are the easiest to learn from. They offer great diploma prep courses.

I chose Metro to upgrade some high school marks before applying to post-secondary. They have excellent instructors who know their material, and very helpful, friendly receptionists and administrative staff. They genuinely want to see all students perform their best and excel in their courses. I'm extremely satisfied with my time spent at Metro, I will never forget it.