Sunset Grill

This is yet another breakfast franchise restaurant. That being said, I’ve never been disappointed with a meal at Sunset. This location had very friendly service and well maintained facilities. The salmon egg sunset is to die for. If you’re local or passing through, it’s worth stopping by for a bite.

On Sunday March 19th 2023 at approximately 11:30 am, my girlfriend regrettably made the recommendation that my friend and I should dine at the Sunset Grill, rather than the much superior Stacked Pancake and Breakfast House (in my personal opinion, not a sponsored message).Once we arrived, the four staff members took a prolonged goggle at us before ushering the chaps and I to our designated table like a deer caught in the headlights. This awkward greeting required a 6 minute thorough assessment by the staff to decide whether we wanted to dine-in or we were popping by the establishment to ask for directions. When finally seated, it required an additional 10 minutes before my girlfriend had to flag down a waitress to ask wether our disengaged waiter would be serving us. While observing in a disgruntled manner the other customers that were seated after us, being served and having their orders taken by other staff members our waiter was finally notified by another staff member that we had yet to be served. Our waiter finally waltzed over and took our orders in which added another 15 minutes to our unnecessary dine in.The waiter needed to be flagged down multiple times to refill my drink due to my diabetic (type 1) induced dehydration. Once the food was finally served by another staff member, the chaps and I had to get a bit creative with the space management of the table as the waiter failed to remove any clutter (empty cans and cups) from the table. During those circumstances a foolish thought was peculating that perhaps the food could salvage this dreadful experience. However, that was nothing more than a pipe dream for three reasons. First reason being that I spotted a hair that was entrenched within the maple syrup dispensary. Second reason, in conjunction with the first point, despite my pancakes being caked in maple syrup they were served bland, vulgar taste and did not have a fluffy like appearance. Lastly, the home fries in which I was most looking forward to, were undercooked (as I was looking forward to indulge in a crunchy and well-seasoned cooked (home fries). Overall, this experience was further exacerbated by the fact that we had to subsequently pay for mediocre food and unresponsive service.Not once during the entire meal were we checked in on, nor asked if we needed anything else. Absolutely ludicrous, only if this experience was a dinner and a comedy show. But thanks for a good laugh nonetheless. Left full of laughter but not full from consuming food.

This particular location of Sunset Grill needs to reduce the number of tables they have or hire more staff. Both would be ideal. The kitchen simply cannot handle the number of customers they are currently set up to seat.My meal this morning took 35 minutes to prepare, after having waited 10-15 minutes to have my order taken. Tables sat waiting to be cleared while more customers queued at the door. Dirty plates and cups piled into trays and left forgotten (temporarily) on ledges.To be clear, I do not hold this against the staff whatsoever. They are charming and pleasant and absolutely helpful whenever they can come by, the issue stems from not having enough time to divide between the mountain of guests they have to serve!The good news is the quality of the food was no different from any other locations of the chain. I travel around the province for work and have frequently been a customer wherever I go.I am glad they aren't trying to cut corners on their food but for the sake of their staff members I hope the owners take initiative to prevent the workload being so overwhelming going forward.

Good breakfast spot (chain) located in north Oshawa. It was pretty busy when we went, but they seated us quickly. I had the breakfast poutine which was pretty good. Not the particular restaurants fault, but the chain - they should really be using cheese curds with it. Would make a big difference. A little bit more lemon in the hollandaise would also be appreciated. They had a crab cake Benny as well that looked interesting, but didn’t list where the crab was from and were unable to tell me when I asked, so I opted for the poutine instead. My friends all enjoyed their meals and my vegan friend was glad to see a savoury vegan option on the menu. I would recommend that the hosts start taking names so that you know which order to seat ppl (or at least plan based on # of ppl) because they didn’t do that and they tried to serve another customer before us because they weren’t keeping track. Seems like this has been an issue before based on some other reviews.

Sunset Sandwich is great! The home fries may not be crispy though... But they were seasoned well. Good service too! Excellent price!

Nice place. Crab Benedict to die for. The asparagus was not nicely sautéed.

I took my dad here for lunch when we were in the area. Parking is plenty and it's free which is nice. Due to covid this location has limited seating to allow for social distancing. Service is quick as they have plenty of staff and the wait wasn't too long.Staff is friendly and accommodating and once they take your order it's usually a quick service. Breakfast was tasty and ordered exactly to request. One downside is how busy it was we didn't get a refill on the coffees but the waters held us by. Overall we enjoy the sunset franchise and adore the generous portions.Definitely worth a visit if your in townWe give it a 4/5.

As a new comer, the taste is bit confused to me, The ambience is good, their service is recommended. Their food quality and display is good. Excess of potatoes in all dishes, am not a big fan of that.Wish to go again to try other items too..

Went here early on Sunday, the server was very nice lady, coffee was just okay nothing special. Had the french connection which was french toast, 3 eggs and home fries with sausages. French toast was good, home fries were just okay. Sausages and eggs were small. The atmosphere itself was also not bad.Prices aren't that bad. Love the pure maple syrup, it comes in neat little bottle which you can take home but the cost is alittle over 2 dollars.

Food was pretty good but the home fries weren't crispy enough but that is a personal preference.