Steinbring Motorcoach - Newmar & Midwest Automotive Designs Dealer

First of all i would like to say the people here are wonderful and very helpful. My dad and i drove here all the way from Kansas City to pick up a RV and the experience was amazing. When we got there they brought us to their huge garage that must of had 30 to 40 huge motor homes and we took a tour of the one my dad bought. We then signed paperwork and the deal was done. They even gave us some really nice jackets. Thanks for everything we will tell everybody what a great place you have.

Excellent sales and customer service. Can’t say enough of how welcome we felt from the Steinbring family. Very professional and knowledgeable delivery experience, as well as, follow up with encountered problems by technical service personnel, in particular Sam & Conrad. Randy’s orientation with our new coach was not only entertaining but also very helpful.

To the Steinbring team…. Thank you for the way you treat your customers.From the very first meeting after arriving from a flight from New York, I noticed things were very different than I envisioned. There was absolutely no pressure to finish the sales process. We were led to where the coach was and was “told take all the time you need to look it over”. After about an hour of looking over the coach we signed the purchase papers.We stayed at Steinbring three additional days to learn about the systems and how they work, and driving the coach, as we are motor coach newbies. Tim Wiltsey, our salesperson, was an absolute professional throughout the entire process. He was a straight up shooter from the very beginning. We could not have asked for anyone better. However, I met most if not all the sales and support people and they all have the same goal. Make the customer feel comfortable and confident and answered all questions truthfully. Tim even called me two week after we picked up the coach to see how we were doing.We came into the Steinbring dealership a customer and left feeling like family. I believe that’s all due to the mentorship from Jon Steinbring. Side joke, (Jon, how is your older brother doing, LOL). This company is really a family business. If you were not actually family you were treated like you were.And if that’s not enough you get to work with Randy Baker. Randy’s the company go to guy when you don’t know how or why something is not doing what you expect it to do. Randy also gives you his personal cell number to call with any questions. I did call on a holiday weekend and guess what Randy answered and solved my problem.Steinbring motor coach may not be the largest Newmar dealer in the US. But in my opinion they are the BEST Newmar dealer in the US.Larry Unger

Great people! Ordered our Dutch Star from Steinbring. Got a good deal on our trade in and price on the new one. Got referral from a guy we ran into at a rest area. Got treated right. The way every dealer should be. Really liked that it was a small and family owned. Thanks Steinbring’s!

Went to pick up my new Bay Star coach. The entire staff was extremely friendly and helpful! Starting with front desk, financing, through to sales and service. After finishing the paperwork we spent several hours doing a complete and very thorough walkthrough with Randy. What a guy! So friendly and knowledgeable. He answered every question we had and then some. We stayed there for two nights. Testing and learning how to use everything on, in, and around the coach. The staff was very helpful each day we were there. They let us use a car to go into town. They even let us use their detailing bay after hours so we could test the coach for any leaks and wash it when we were finished. It was such a pleasant experience all the way around. They really knocked customer service out of the park in such a great way! Awesome.

My wife and I had a bad experience with this sales team not ethical in my opinion .1st off our phone calls were not returned in time frame that was promised .2nd and most concerning.After making a appointment last evening for 10AM this morning to view this SPECIFIC motorhome and being assured again this morningthat this SPECIFIC motorhome was still available ( NOT SOLD) our salesmen Dan sold it to another customer knowing full well we were 1 hour into a 2 hour road trip to view.My wife did take the day off from work to view this PARTICULAR motorhome .I worked in customer service for 38 years before retiring and believe I know what is and is not good customer service.very very disappointing ..Joseph C Bydlon

Called to have a 1 or 2 hour emergency repair done on my Newmar DP Coach. First thing out of the service advisors mouth was Did you buy it from us

What a great experience! This dealership only carries two amazing brands, Newmar class A and Diesel pushers and Midwest class B motor homes.From initial contact with Ari, my sales person to an awesome indoor delivery with Randy and finally finance with Chase! This transaction could not have been smoother! Steinbring Motorcoach is a top notch operation! The owner, John even took time to chat with me and thanked me for choosing Steinbring. I highly recommend this dealership and I would certainly purchase from them again!

No prices on any items. Unless your targeting just people in town put prices on your items online. If no prices it is going to be completely blown up.

Best place to purchase a Newmar in the country, PERIOD! Finally a dealer that cares about the quality of the coach before it leaves their lot. Second coach on order now and wouldn't even consider purchasing from anyone else. Well done Steinbring!