The Stove Pipe Company

We purchased a soap stone wood stove from The Stove Pipe Company, Bernie was great to deal with and we love our stove! They also have a good selection of BBQ goodies and spices including wood pellets for the Grill.

We had a NorskKleber Soapstone Fireplace installed. From start to finish, it was an extremely positive experience. Wanda and Bernie were endlessly helpful and patient answering all of our questions, and the team that did the install were FANTASTIC! They were super hardworking, meticulous and professional. The end result with the custom hearth pad they made was even better than we hoped for - We would 100% use them again!!

Still waiting for a quote from March. Older gentleman that came seemed like it was not a big" job but would email us a price. Still waiting. If you don't want the work

We purchased a wood pellet stove, as well as a green mountain grill (as well as all our pellets / accessories) from The Stovepipe Company and I cannot say enough good things about the experience we had with both purchases. The staff is very friendly & knowledgeable and were able to help us with all of our questions. We are very pleased with our product selections and highly recommend The Stove Pipe Company!

Bernie and the whole team have all been amazing to work with throughout this process. They did my fireplace and our inside and outside rock/brick. I would 100% work with them again. 10/10

I had never been in before but was extremely impressed with both the variety of products and the customer service. Wanda was not only extremely helpful and friendly but extraordinarily knowledgeable.

We purchased a wood stove last winter. Set up an install date. After booking time off work to be home for the install..get a call the day before saying our install was going to get bumped to a later date. After a discussion...the install happened when it was supposed to. Install guy was very polite and clean workmanship. He was unable to finish the job that day and was told it would get scheduled to finish. After waiting months get a phone call saying it would happen during a certain week... No phone call.. No one showed up..this happened a few times. After 7 monrhs the work was finally completed. We then had to phone and ask for the inspection paperwork for our insurance which was delivered the next day. The work they did was good.. The scheduling and communication needs a lot of work

We had a wet inspection done; Bernie was fantastic. Efficient, knowledgeable and super friendly!!!Then came time to make an appointment to have our chimney cleaned and repaired. Its been 10 months and several phone calls. Still no appointment. My husband was spoken to rudely and I was hung up on. Terrible communication and not sure why they even are still in business. Very disappointing as we wasted so much time and not being able to use our fireplace.Definitely don't recommend them!!!

Sales staff and installers were all very helpful and friendly. Went above and beyond to accommodate our timeline. Would definitely recommend.

We moved to Lethbridge in May and immediately purchased a small wood stove. Everyone was extremely helpful in this process. We had it installed in the summer and the 2 fellas who installed it were fantastic...very friendly and accommodating and they did an amazing job. This fall we had a bird get into our stove and we didn't know what to do so we call The Stove Pipe company. They sent Karson over to help us out. He went over and above to help get the bird out & the bird flew away, much to everyone's relief. Then he put a screen on top to prevent this from happening again. We just want to say what a great experience we had with your company from start to finish. Karson was such a pleasure to deal with. We highly recommend your company. Thanks so much.