Dr. Elena Vikis, Inc.

I had an appendectomy and in order for me to get paid for time off work, I required a simple note which the office would not provide. So rather than take time to heal, I’m going back to work rather than not getting paid. Thank for the unpaid time off work! I’m electing to cancel my follow up as I don’t want to take anymore unpaid days off! Thanks…NOT!!!

I had a follow up appointment booked but a week before the procedure, I had to cancel. I left a voicemail as my calls were never answered and then I received a voicemail from their office, Cher, stated that I would have to pay a fee for cancelling because I had confirmed the appointment and told me to call back to be 100% sure I wanted to cancel. I was able to switch my work schedule around to make it work so 10 minutes after receiving their call, I called back twice - no one answered so I left a message informing them that I will not be cancelling because I did not want to pay the $200 fine. Three days later I receive a call saying my appointment was cancelled and the slot was taken and I would have to pay 200$. I told her I am not going to pay when I left a message 10 mins after you called saying I would be able to come in. Who leaves a message telling you to get back to them and then cancels your appointment anyway? I was told I would get a call back after a different receptionist said she would talk to her manager. It has been 6 days since I last talked to her and I have yet to hear back. I understand that people make mistakes and it is possible that the receptionist missed my message and scheduled someone else in for the appointment but then to not admit your mistake and charge me $200, is ridiculous and unfair.Now, Dr. Vikis is great. I have no complaints against her and I would love to see her again. However, my interaction with the receptionists has made me very unlikely to go return. I will most likely be cancelling my rescheduled appointment for March and visit a different doctor.

She is very competent and world renowned expert in her profession. Throughout my ordeal, I can feel her warmth care and prompt action to deal with my situation. She and her staff are super busy but they find ways to communicate with you in a timely manner. One more thing, she’s beautiful in every way.

Any sympathy or provisions promised prior to an appointment are just to get you in the office. Say you said you didn't want a student from to be present prior, thry say its ok but on the day Dr Vikis was mad that I didn't want to talk to him. I had to wait for over 2 hours to be seen. She barely spent any time actually helping me. For a surgeon she does NOT have a gentle touch.The receptionist has no time for you, or patience. I left in tears and two days later I am still furious about how I was treated by Dr. Vikis and the humiliation I went through.She's trying to cram as many patients in to her day im assuming to make more money. If you have a choice go somewhere else.Also after reading other reviews that are positive on this forum, I'm convinced that they are ppl paid by Dr. Vikis to write them or she has such an obvious bias that only some people leave happy.

Third time they cancelled my dads surgery! This time because they didn’t tell him in advance what he was to do to prep for the surgery. Every time he called the office no one responded to his call. Ridiculous!!

Stay away. 0 stars.Doctor canceled on surgery 3 times, 3 times of arranging time off without pay, 3 times of hassle and she cancels.They say its because her surgical time is too long, well then WHY IS SHE SCHEDULING SO MANY if cancelling is all she does?It's not just me, has a co-worker who goes to her who got cancelled after she drank the colonoscopy solution for days, and the girl next to me in surgical waiting got cancelled by her too.Clearly incompotent in managing time, and has no respect for patient's.if you get a referral to her, throw it out of the window.

I got referred to her for an emergent checkout and have been waiting for 5 months!! During the time, both GP and I have been trying to contact the clinic but neither the phone has been ever picked up by a single soul or voicemail got responded to. I hope this so-called doctor would be evacuated from the industry forever!!!!!!!!!!!!!!!!!!!!

Although the communication from the office and their policies can be frustrating at times as people have stated, working in health care myself, I understand how busy these offices get. Most specialist offices have a cancellation policy and fee for non compliance so this is not out of the ordinary, especially for offices with long wait lists. Dr Vikis herself is a wonderful surgeon and her surgical residents are amazing as well. I had laparoscopic bowel resection surgery back in June for my Crohn's and the care I received was wonderful. It was my first surgery and both Dr. Vikis and her resident made sure I was well taken care of. 6 months later, I am feeling well and you can hardly see my scars at all. Thank you Dr Vikis!

Cancelled my surgeries 2 times when i was already at the hospital waiting. My husband had to take off time from work twice and we had to get our 2 autistic kids watched which is no easy task and i had collage starting and she knew that now i am still waiting but for a new surgeon because i cant trust that she wouls do the surgery and we cant afford any more time off now im waiting till school is done next year to do my surgery and hoping i dont get an infection.

Dr.Vikis has a very busy schedule, so the appointment seemed extremely rushed. I had an intern take my medical history, which I feel should have been Dr.Vikis herself. The office/reception does not prep you for what could be expected in your appointment. I didn't plan on having a procedure during my first appointment, but I was assured the procedure would be easy and relatively pain free. There was not a lot of explanation on what was going to happen with pros, cons, potential risks, side effects, etc....all the things you like to research on before having something done to your body. I had to make a 10 second decision of whether or not I wanted the procedure on the spot or wait another couple months for another appointment. I felt the procedure was played down and made to seem simple, easy, and relatively pain free. I wish I had been told up front the ugly part of it, not just the pretty picture.Dr.Vikis should write a prescription or recommend drug alternatives incase what she has recommended for pain control fails. Follow up phone calls should be done the next day with all patients who undergo any procedure. This is the first specialist I have come across who does not make follow up phone calls post procedure and tells you to call your GP or go to the ER if you have problems (neither a GP or ER doctor have any clue what to do if you're having problems, because it's not their specialty).In summary, Dr.Vikis is overloaded with patients. Appointments are rushed. No proper follow-up on post procedure. No phone number to reach an on-call specialist incase you're having issues. She does her job, and does it well, but the bedside manner needs to be upped.