Best Buy

The employee named Ron is AMAZING!! He was so incredibly helpful, friendly, and efficient with the biggest most genuine smile ever!!After he helped my wife and I find very specific speakers, we literally said to each other, We need to write a review just to highlight Ron!" (We forgot to write the review

I just went in to buy a computer monitor for my office at work when I was greeted and helped by Chris, and he was absolutely outstanding with his customer service and knowledge! He was incredibly friendly and helped me to understand which product would best suit my needs, without making the decision for me. The right option for me to buy was clear after discussing with him and I've never had a more pleasant experience purchasing.Highly recommend this location because of the help I got from Chris, thank you!

Went in for a printer cord, they only had one for $35.Turned around and walked out and drove 15 minutes away to Canada Computers and got the same cord for $6.Boggles my mind that a company this large will choose to rip off its customer base and then turn around and ask why their stores aren't bringing in enough money.Note to head office: shrink your margins and fill your shelves. You are literally pushing people towards your competition and Amazon.*Kudos to the employee that knew exactly where the cable was. Good customer service can't make up for artificially inflated prices though.

I had a terrible experience with Best Buy. I purchased a laptop from Best Buy and returned it on January 22 due to poor performance. It's been almost three weeks since I returned.I still haven't received my money.So, I spent another day and went to Best Buy to talk to the manager because I bought it with my credit card. Now my bank has charged me over limit charges on my credit card. When i returned the laptop the customer service rep told me I should get my money back within a week.But it's almost three weeks andBest Buy currently owes me over $1,000 and I am paying overlimit fees to Scotiabank.Really Really Dissatisfied with the service.Because, when i went to the store last time , they told me to write my information and contact details. I did that. And i am waiting for them to contact me . I still haven't received any calls or emails from the store.After you mentioned , i contacted the best buy and i got a call back from the best buy store right now. They are saying everything is fine. How everything is fine, i still haven't received the money yet. I talked with the bank they told me to wait. Because of the best buy told me to use the old card instead of using to new credit card.

Came in to purchase an iPad but forgot the debit (totally on me). Limit on other card wasn't enough, in the past I have been able to show a picture of my card and have the security number to make purchases, and this particular time I was turned away from it.I was turned away from any further help, and after leaving and telling the story to friends and family I was told I should have been offered purchasing an e gift-card from best buy to make my purchase and offered financing. They said there was no reason to have been turned away.Seems like the employees do not actually want to help customers purchase their needs, extremely disappointing and as a student who had to commute an hour, this was upsetting to not been offered the services correctly.

Amazing customer service. Steve was great help answering questions and manager was super professional at check out counter

I went to this Best Buy and the customer service is incredible.The Apple Rep, is super knowledgeable and helpful, helped me figure out my iPhone 13. 10 star rating. Be awesome if they sold more options of Apple Watch bands though.Also some other sales reps I talked to about appliances, computer related things and repairs etc. All very friendly and helpful.100% would recommend going to this store.

I went into Best Buy 5 minutes before they closed to pick up an espresso machine I’ve been looking at. I was grateful to be greeted by Ron who was so very helpful and kind despite the store about to close. Ron went above and beyond with customer service. Thank you Ron for making it a very enjoyable experience.Ancaster Best BuyMay 26th, 2023 at 7:55pm.

The young woman at the print/shipping desk spoke so rudely and impatiently to my teen, who was only there to keep me company. I was shipping things off, my child only passed the envelope to me and the store employee seemed triggered in some strange way. We walked away quietly, but I’m kicking myself for not standing up for my child. There are people who are better suited to work perhaps in a factory or a correctional institution, not in customer service. We will not be going back to this Staples, where we have been loyal customers for 19 years.