Make Space Storage - Pembroke

I had a great experience with this location. They were always available to provide assistance when needed and made the process of long term storage very simple. Thank you for all your help!

Overall a positive experience! We were limited on options when needing a storage unit 2 years ago, and Make Space had the only unit available at the time in our area. Very friendly people to talk to, and easy to communicate with.

We used Make Space Storage for 2.5 years while we built our home. They were easy to use and deal with. We were very happy with their services.

Terrible experience. Spoke over the phone with Phil, explained I had a last-minute move and that I needed a container. He told me I shouldn't worry, that the company would reserve one for me, that I just needed to make the request online, but that he would call me two days before to confirm if he didn't receive the form. Move day comes, no container shows up. I call and I find out my container was rented to someone else because they never received my requisition, apparently. The representative said nothing could be done. I was promised a call back from Phil, who never called. I just received a call from Make Space to find out if I was happy with my move, so I guess my requisition went through. I was told this situation shouldn't have happened and that the company would make a note, but there was nothing they could do for me. I guess my bad for trusting Phil's promise. Now I have to figure out how to move last-minute.My advice: if you believe in someone's word, do not do business with this company.

I lived in Barrie and my only communication was over the phone. I recommend this company for your storage needs. Trust worthy, friendly and honest people.

Snow wasn't plowed right up to the unit doors the way it was in previous years. We had to shovel lots to get the door to open.Lights are not working and haven't been since autumn. The general quality and care of the storage facility seems to have dropped since it was JC Storage.

Great experience all around. They had a locker ready for me at the time I needed it for. They offer the chance to purchase a key card to access the property outside of business operations. Moving out of the storage locker and stopping usage was a simple as informing the office of move out date. All my stuff remained safe and secure.

Great consistency, customer service and operation. Never had an issue. When we had questions they were promptly addressed from beginning to end. We would recommend and be customer again if the need arises again in the future.

Only used our heated locker for 6 months;but was worth it.Staff always friendly.Had a good experience overall.Will definitely book again in the fall.

Make Space Pembroke is awesome. The units are clean. The yard is well maintained. Customers service is great. I would definitely recommend them and use them again!