Overland West Freight Lines

This company sat with our product for over a week. When arranged delivery they would only give you a six hour window, so be prepared to sit at home all day. Although we paid for threshold delivery (first dry space) they dumped the 500lb delivery barely onto the driveway and said they do curbside only. A heads up from the person arranging delivery that it will be dumped wherever would have been helpful. The guy did not appear to be experienced with driving in snow, could not back up the driveway. The equipment they had to move the product barely lifted it and they could not push or pull the product, so they left it and drive off. They mishandled the boxes and I will be surprised if it is not damaged. If I could give less stars I would.

These drivers are notorious for roadrage and treating the streets like their personal racetrack in Kamloops.

Great service.Ladies in office super friendly and helpful

My shipment has been at the local branch for a week now and when you call for a delivery time they say they dont have a driver.

We've been doing business with them for 6 years, they are fairly punctual for a freight company and easy to schedule pick-ups.

I have had several big deliveries since moving to Kamloops this year and I'm so impressed with the customer service. They really go out of their way it seems and I appreciate that. Today was my first time visiting the warehouse and it was the same thing, great, fast service.... And the forklift driver was obviously very experienced, I can see how they stay on time with things!

Bad service, the person answering the phone was rude.I would give them less than one star if I could. Horrible.Wish I could give no stars...Worst customer service I've ever dealt with.Truck driver was so rude.Truck driver even didn't have a dolly.

Had to pick up my shipment, missed delivery date so told me I had to wait another week before they could deliver. Not good.

Great company for getting stuff from the coast at decent rate

Always great service from the Kamloops location. The drivers go that extra mile and are quick to help with some of our shipments that arrive that are oversized and bulky to handle.