Style & Grace Cleaners

I found Style & Grace online and after doing some research about their reputation, I decided that this was the best place to take my daughters' wedding gowns (yes 2 gowns, married within 1 year of each other). I was not disappointed! I have never had service like that given by Nadine and her staff! Not only did she thoroughly explain the process for the cleaning and storage of the dresses, but she reviewed the dresses thoroughly in front of me to make sure we addressed any and all the cleaning issues that needed to be noted. I could not believe the level of technical knowledge of the cleaning process and the pride of both service and performance was clearly evident. It was as if she was preparing to clean her own wedding gown. And on top of all of that, the communication and rapport between Nadine and her clients is unbelievable. She addressed me by my first name as if we had been friends for years and it really feels like we have been. After several updates and reminders about the big day when I would be picking up the gowns, they were ready as promised. When I picked up the gowns, plus two other cultural wear pieces, I was equally impressed as I had been for the drop off. Everything was impeccably prepared for final delivery and the preservation boxes for the gowns were pristine. I had received pictures of the final cleaned" dresses prior to my arrival which was really unexpected

Don't take your wedding gown anywhere else! Their customer service is top notch, as is their expertise. I got married 5 years ago and I still think about the fantastic experience I had at Style & Grace. I had my dress preserved and it looks just as gorgeous now (in the box) as the day I picked it up. Grace and Nadine explained every step of the process and my gown looked brand new once they were done. No small feat for a lace gown that had drinks spills and holes in the hem! I was treated like family and my gown was handled with the utmost care. I've happily recommended them to anyone needing a special garment cleaned or cared for, and will continue to do so.

As a bridal designer I am impressed by the very high quality of work they do, it is second to none.Nadine and her staff are incredibly talented and professional. Their care and attention to detail are unsurpassed, something that only comes through decades of passion and experience.I refer my clients to them knowing full well they will have a fantastic experience with Style & Grace; and my brides are always thrilled with the care and attention their gowns receive and the miracles Nadine and her staff can do. It can be difficult to find people that take pride in their work these days but this company certainly does.Highly recommended!

Style & Grace did an absolutely beautiful job cleaning and preserving my wedding gown! They are extremely thorough and explain the entire process in detail to ensure you know your dress is in the right hands. They send before and after photos for the cleaning process, which was awesome to see my dress come back to life! So thankful and happy to have my beautiful dress and wedding memories preserved!

Great experience preserving my wedding gown with Style & Grace Cleaners. The consultation meeting was thorough and detailed, and the staff ensured I had all of my questions answered. They took great care of my gown. The before and after photos of the dress are amazing. Thank you!

Style is Grace Cleaners absolutely blew me away from day one right up until I received my gown. During my consultation everything was explained to me in detail and what I should expect after the cleaning process. They went over each stain on my dress and veil and explained the procedure that would be used to safely remove the stains without causing any damage to my dress. During the cleaning process I was sent photos of before and after and the delivery was so easy. Once I received my dress it was preserved in a beautiful box and the staff made sure to return any ribbons or bags that my dress was previously in. So much detail was had in this whole process. Thank you so much for taking such great care of my dress and the beautiful hand written card!

I adore this place. I went in for a consultation to clean my very large ball gown style wedding dress. It had the regular stains and bustle tears. The consultation was so reassuring and informative. It took a while to get my dress back, but all the while I knew it was in very caring hands. It was delivered to me exactly on time. Its absolutely beautiful and feels almost as perfect as when I picked it up the day before my wedding. 10/10 perfect service.

Nadine, my review below and my husbands Cam's review is still posted, not deleted as you said. Cam, did think about deleting it but I encourage him to leave it posted for all readers to review. It was important to Cam to show the reader how you deal with someone who has given you so much business over these years at the outrageous prices you charge. Your competitors pay their staff a very competitive wage and they put their garments through the same cleaning stages as you do. The difference is your competitor such as Professional Dry Cleaners at the corner of Victoria Park and St. Clair don't charge double and triple pricing as you do.Good luck Nadine!We are being gouged with cleaning prices offered by Style & Grace Cleaners. It is important that the business make a profit but when you compare Style & Grace Cleaner pricing to their competitor, Professional Dry Cleaners pricing it leaves you with the feeling that you have been taken advantage of. I read Style and Grace cleaner attempt to justify their pricing in cleaning shirts. I am fairly certain that the other cleaners that offer much much lower pricing have those stages as well. I encourage the readers of this review to compare Style & Grace Cleaner pricing with Professional Cleaner pricing. Why pay double and triple pricing. Be an educated consumer. Don't support the owners of a business who may be taking very high salaries or have done renovations or have done what ever and now need to pass that on to us the consumer with cleaning pricing that is double and triple that of your competitor. Speak up and say adjust your pricing or take your business to their competitor as my husband Cam Roberts did. We work very hard for our pay checks and in todays market we have to get the most out of it.I also encourage the readers of this review to read David T Yelp review of Platinum Cleaners. This was the original name for Style & Grace Cleaners. This review mirrored my husband Cam Roberts experience with this cleaning outfit. When I read his review, I felt sick to my stomach. OMG, look at how they treat another high paying customer who is very much aware that their pricing is out of touch but he continued to spend $100.00 per month to Platinum Cleaners (Style & Grace Cleaners). This is very bizarre . This is how you show appreciation to high paying customers. Cam Roberts my husband has also spent thousands of dollars over the past 25 years with Style & Grace Cleaners and reading Nadine response is for business 101 of what not to do. Clearly she did not appreciate all the money Cam has given their business. Nadine said it is the customer fault not ours. We can't make the customer happy even though we charge double pricing to clean his shirts. Hello!Readers, don't bring your shirts to Style & Grace Cleaners to be cleaned at that outrageous price. Nadine has said many times they loose money . Well, lets take the shirt business from them and give to the competitors who appreciate the business .

Just got my wedding dress and veil back from Grace Gown Care and it looks beyond perfect! I was hesitant to send it so far away to have it cleaned and preserved but it was 100% worth it and I couldn't be more impressed. Nadine and her team went through the entire cleaning and preservation process with microscopic precision and documented everything in video links with them going through every single layer of the dress, and also through Zoom calls. They updated me every step of the way, even though Covid had gotten in their way. When I got my gown and veil back, they were packed in two beautiful display boxes, each with a clear window to see each item. I'm so glad that they've starting doing Canada-wide shipping because I could not recommend anyone else for this nerve-wracking task. My local dry cleaners couldn't guarantee that the beads and pearls wouldn't come off in the cleaning process but Grace Gown Care could, and they definitely delivered on their promise. For peace of mind, go to Grace Gown Care for the best service in the business. You will NOT be disappointed!!

I received the BEST service at Grace Wedding Gown Specialists when I had my dress cleaned there. I had a very complex dress that needed a special solution to have it properly cleaned.I was blown away by how knowledgable they were and the time they took to explain the process of cleaning my dress. Also they were so sweet.I'd highly recommend getting your dress cleaned here!