JMD Pools

We had our pool installed last summer. Extremely happy with the service and the professionalism. JM himself came by to speak to us about the progress and was always friendly and collaborative. His foreman Shawn is an amazing guy who did excellent work. Very happy

WOW! What an amazing experience getting my pool installed by JMD Pools. This is the third pool that JM has installed for my family, the first being 20 years ago for my parents. JM was extremely patient in explaining how the process would work and helping to design my pool and backyard. Shawn and his installation team were incredible and turned my dreams into reality. Once the pool was installed, Shawn took the time to show me how all the equipment worked. They came back in the Fall to close the pool and I can't wait to open it again for this season! You can tell that JM and his team really care about their customers! I highly, highly recommend JMD pools if you are interested in getting a pool!

Highly recommend. Even though I have not purchased a pool yet, Jean Michels quick honest and knowledgeable information was beyond exceptional. He took the time to explain clearance needed for machinery and any permits that might be required to have a pool installed. Thank you for your kind and honest customer service. It is hard to come by these days. It does not go unrecognized.

We were hoping to have our pool liner replaced and filled in the online request for an estimate. We were contacted the same day which was great, and we were asked for some pics of the pool, which we provided.We were told that they would get back to us that night but they didn't. I contacted them 3 days later and they asked a few more questions. I responded and then never heard from them again. That was 4 days ago.So this is sort of a non- review since it seems they didn't want our business.

JM and his team installed our pool last year and the experience was amazing. JM was very attentive to our needs as we planned the design, his crew were professional and friendly. Shawn and Brian and the rest of the team remained friendly, professional and available to answer our questions. The after install response from JM has been more than perfect. I really appreciate how he is very open and available to respond to our questions even this year. Thanks JM and the team!

I can’t thank JMD Pools enough. We had major damage to our above ground pool over the winter. We called Jean-Michel. He was booked up and wasn’t able to re build our pool for us. So, instead, he shared with us tips and advice so that we could do the re build ourselves. He was so helpful. It took us 9.5 hours with 7 people and JM’s advice, but we did it! So thankful that he took the time to explain things and help us.

Jean-Michel installed our pool in 2000 and we never had a problem with it. 15 years later, when it was time to replace the liner, he was there to do a great job again. So when our original pump and filter required replacing this past Spring, there was only one place I would go and Jean-Michel did his normal excellent work once again. Knowledgeable, caring and honest, he is the only person I trust to work on my pool.

A 5-start average says it all. Jean Michel and his crew installed our pool in 2020 and made the whole experience amazing. From the quote to the after install services, 100% positive. JMD has the experience, employees and products to make them stand out as Ottawa's premiere pool company. With more that 35 years experience, you know that JMD knows what they are talking about, and you can trust them to be open, transparent and to always make things right. I could go on and on, but at the end of the day, you can't go wrong with JMD. These guys understand customer service. Need convincing? Read the other reviews left here.

We had our pool installed by JM 3 years ago and we are sooo glad we did. JM is so experienced, professional, knowledgeable and cares so much for his clients and staff. I’ve seen first hand how his staff respects him and I can’t say enough about the customer service. I still go to JM for all my pool needs. There is no one else I would have rather gone with. If you are considering a pool please do yourself a favour and contact him. We looooove our pool and love JM

Was okay with the initial installation. After sales service beware. Our liner was due for replacement this year, called and called and called trying to get a new liner installed, they had every excuse imaginable because the liner was custom. I was able to order a new liner myself in 5 days and installed it myself.