Little Burgundy

I went to buy shoe with my partner in rideau center but it was incredible bad experience for us. The blonde lady was very rude. She made us feel nervous and while she was bringing our shoe she threw the box. I couldn't ask anything. I won't shop here again.

extremely poor customer service.. store needs to fire/hire urgently

Just was in this place about a half an hour looking for a specific pair of sperrys for my fiancé. I walked in there with credit card in hand to make the purchase. There was one associate on the floor helping a customer and two other associates behind the cash not serving any customers. I was completely ignored. I wanted to see if they would acknowledge me so I stood there with the shoe model in hand, waiting to be served. Completely ignored. I waited for about 10 minutes. For the cherry on top, another customer (much older than me with his two daughters) walked in, and was immediately greeted and served by one of the ladies behind the cash. Guess she figured he had the intention of buying. Well jokes on her! I was so furious I immediately left, went up to town shoes, got great service, and the shoes were 20 dollars cheaper! This was my first time in Little Burgandy and for sure I will not be returning.

Good shop. Just want to share my appreciation to Chey for helping me out

I ordered two pairs of shoes and only 1 arrived even though company was showing online that both pairs were delivered. I called to advise the company. After waiting a week and not hearing anything I sent an email. I was asked to confirm my name and order number. I still haven’t heard anything. It’s been 2 weeks since the first pair was received. I have pictures that clearly show the box they shipped my shoes in can only fit one pair. And the box was securely closed with LB tape.Update Dec 8th. Have not received a response from Little Burgundy yet; was told I should hear back from them this past Monday. It has now been 17 business days. I asked for an update via email on Tuesday and have not received a response.

Terrible experience getting a refund for shoes purchased online. I sent them back as they were the wrong size without ever wearing them. Even though the company received them 5 weeks ago they still haven't refunded me because they say it can take up to 6 weeks. They acknowledge they received the shoes 5 weeks ago but are just holding onto my money for no good reason and refuse to process the refund before 6 weeks have passed. I will never purchase from this company again. Big scam!

The guys working there were awesome. I had a hard time deciding and they brought me many different sizes and gave me great tips. They even sprayed my new shoes for free and gave me a wipe to clean the shoes I was wearing. Very easy-going and fun to talk to.

Great online ordering. Shows up at home right at home. Store experience was pretty good last time I was in. Has sweet converse colors you can't even order through converse.

Had a great experience purchasing a pair of Converse from Ashley at this location. She was very friendly, attentive and helpful in determining the right shoe and size for me. Definitely will return!

I used to love little burgundy, went there all the time, so naturally I bought a 180$ pair of black leather boots last month and Already the welt has ripped leaving a huge gap between the top piece and the toe cap. Not particularly great for the Canadian winter we're about to get! Now I have to go spend x amount of $ to get my boots repaired. I should be getting a new pair for free after spending 180$ For cheap quality. Not impressed