Fusion Homes

The Sales and Construction team(s) were excellent. Professional, detailed and skilled at what they do to deliver a quality product/home. Greg Langendyk and team were prompt, empathetic and went above and beyond throughout the construction process. My wife and I couldn't be happier with what was delivered. Thanks Fusion team!

Bought a pre-construction condo in 2016 from the Metal Works edition. Obviously with a new build there’s verbally always something to be fixed initially. Every deficiency we addressed in our unit got corrected in a timely manner, and I am a VERY picky person.Later this summer my under-mounted kitchen sink fell out. I quickly called Denise Tari who assisted me originally purchasing the condo and had quickly connected me to Sylvia Myers (She is phenomenal) who takes care of warranty issues. Initially Fusion and I were both told it would be under warranty, then a couple days later told I will have to pay the $300 bill to have it remounted, even though the company who installed it didn’t do it properly-only reinforced with silicone . Fusion came through and picked up the bill! So I can’t thank them enough. Have some patience and be respectful and you will have good come through for you! They certainly did for me.

We had a lovely experience with the repair/ touches our house needed after the settle. Quality work and the guy who did the repair for us was one of a kind. We recommend them 100% !!!!

I'm giving 5 stars specifically for the amazing service of both Chris and Adam. They both assisted me in my first walk-through for my new property with Fusion Homes at the Wallaceton community. Both were very helpful and cooperative. They were quick to address and mark my concerns before I even got a chance to point them out myself. (As you can see in the attached photos, they taped to mark any issues before my arrival). Truly appreciate the positive experience with them today.

Hi we booked a stacked town home and we have to wait minimum three months after occupancy for final registration and we have to pay 4500$ towards pre occupancy fees and this is very much frustrating for us with these high intrest rates. New home buyers please be aware of the pre occupancy fees and difference between pre occupancy and final closing dates which we will be disclosed at the time of pre bookingBut similar townhomes from other builders are getting registered within a month or sooner after pre occupancy not sure why fusion is different

Overall I would say Fusion is a reliable builder. Brandy was great with helping us pick colors and upgrades. The site super Kyle was very accommodating and helpful. For my 30 day, Kevin and Erik came in and went beyond what I had asked for. They went through the entire house and covered everything. Kevin also helped me with some other things around the house that I had not noticed. I would definitely recommend doing business with Fusion. I have had a great experience and I would say that I am over all pleased with my purchase.

Fusion homes has paid attention to all the detail and go above and beyond. Adam completed my 1 year inspection and there were no stones left unturned. All issues were addressed and they are willing to listen and assist where possible. Great experience over this past year!

All our experiences with Fusion Homes representatives over the past three years - from our meetings with Denise at the Metalworks sales centre, through detailed pre-delivery inspections guided by Derrick, customer care coordinated by Sylvia, service appointments with John and interactions with on-site administrators including Jordan and building superintendent Jeff - have exceeded our expectations. Fusion Homes’ staff are consistently attentive, courteous, and committed to quality.We are delighted with our unit at the Copper Club and happily recommend Fusion Homes to family and friends who have visited and admired our new home.Kathryn Elton & Peter Hohenadel, Guelph

Moved into our home in 2022, the sales process was fairly straightforward and the sales team are lovely and we’re extremely helpful in designing our home. The 2 stars are for them.However, the after care service has been terrible, there have been things that need attention that we’re mentioned in Dec 2022 and they just don’t respond for months, they disregard what has been said in the email and misinform us. Even when providing photos and repeating the issues, they still come back to us requesting pictures when we’ve sent them numerous times.One minute they will tell you something then next they say we were misinformed and go back on what they said. The workers they do send; have on occasion done more damage and when we point it out they ignore it or tell us it’s someone else we need to speak to.Their customer care team need to do better and stop giving people the run around.

We have had the pleasure of working with Denise Tari, Sales Professional & Senior Design Consultant, during the recent purchase of our condominium unit at Metalworks in Guelph. In considering our purchase it was very helpful to have someone as knowledgeable about the unit, the building and the condo community as Denise to guide us. She was responsive to our phone calls and email questions even after the purchase was completed. She is also very accommodating, taking her time to make it possible for us to have pre-closing visits to tour family members, take measurements, etc. That she is well connected within her company and the broader real estate community is evident, and works to the benefit of her clients in supplying answers and support. She gets things done so efficiently because she works so well with others. Her pride in, and enthusiasm for the Metalworks community is very apparent and contagious. It's obvious we can't say enough good things about Denise and her team!