Kirmac Collision & Autoglass

I took my car to Kirmac Richmond Voyageur way Michael was in charge he did a very good job I’m very pleased with him, wile fixing my car he noticed my headlights are not the same turns out previous body shop Boyd Autobody & glass last year wen they were fixing my car they put wrong aftermarket headlights on my Mazda 3 2019. Thankfully Michael from Kirmac noticed and he changed to originalThe same damage last year Boyd Autobody and glass took 5 months to fix itKirmac took only 1 week to fix it and they offered me free car while my car was in they’re shopI’m definitely recommending Kirmac best experience everThank you Michael and Kirmac team

Kirmac was one of the few places that was not booked up and able to take my car in and repair it after an accident. John Huang was extremely helpful, and communicated so well with me through out the process. He went above and beyond to help me and made a stressful accident much easier to deal with. It is rare to get such efficient, warm and friendly service and I really appreciate it. I highly recommend Kirmac! Thank you!

These guys are awesome. Despite them being super busy and me trying to get back home to Houston (no, not the Texas one), they pretty much made the room to replace my damaged windshield on my '96 Suburban so I could be on my way. Just... awesome. A heartfelt thank you fellas.

Brought my vehicle here for icbc claim and when I received it back , my bumper clips were broken, panel sticking out and defect on the paint. They wouldn’t even give me touch up paint for the defect, when it clearly was clear coated over.Unfortunately they have students working on the vehicles and sometimes corners are going to be cut.I guess come here if you want your panels misaligned and poor quality job done.

BEWARE: Terrible quality work. Came in with a simple broken window with some minor vandalism.1) appointment that I made over the phone didn’t exist when I arrived2) when they finally took the car in a week later he was already telling me things like they weren’t sure if the tire was covered etc (even though the claim had been submitted and approved).. saying ICBC usually says yes or no and not that they leave it in their hands so he said it was an odd situation3) they called to say the car was ready, I went to pick it up and they hadn’t cleaned all the glass from the interior of the car. Including around the infant seat. There’s also strong tape residue on the outside from where they had taped off the plastic. I had to come back later that day to pickup the car (it’s still not 100% clean of glass but it figure I’ll call ICBC at this point as Kirmac isn’t helping)4) I’m driving home and roll down the window. I hear glass scratching on glass and it appear they didn’t clean all the glass from the interior of the door as I can now see little scratches on the tint of the new window.Perhaps ICBC will suggest taking it to another company or force a different Kirmac to fix it.I wouldn’t take my car back to this location or recommend anyone else take their vehicle there. I’ve wasted so many hours of my time with them and still am pretty much back to square one as I need to get it repaired again.

Highly recommended!! The staff is amazing, very professional and kind.I had a problematic situation as I needed the car to be fixed ASAP (leaving the country and need to sell the car before). Although they didn’t have immediate availability they still went above and beyond to help me. They gave me great advices and tips regarding the selling process and even offered a quick clean/fix to the scratches so it will look better in case I will try to sell it without fixing it, AND refused to take money for it!!This amazing attitude combine with word-of-mouth recommendation for excellent job done, making this place the best choice for you and your car!

I had a fender bender fixed at this location with Michael Ng. He and his team were very accommodating, helpful and professional. I cannot recommend their services enough. I will definitely be returning here for future repairs.

Customer service at its best. From a simple phone call to book an appointment to the experience each staff member provided, they were a trusted advisor first. They treated my car with care and ensured my concerns were heard before starting any work. I will refer everyone to them and sing their praises.

I was very impressed with the quality of service provided by Kirmac Collision's Richmond location. My vehicle needed significant repairs following a collision and each step of the process was handled seamlessly. The team's communication was clear and reliable. They were knowledgeable, well organized and kind. Highly recommend!

Amazing craftsmanship from the team at this specific location. Took a couple weeks because ICBC is so slow but that’s not on them. They made my vehicle look brand new. Thank you Kirmac and team.