Rexall
78 Reviews
- Thursday8 AM–10 PM
- Friday8 AM–10 PM
- Saturday8 AM–10 PM
- Sunday8 AM–10 PM
- Monday8 AM–10 PM
- Tuesday8 AM–10 PM
- Wednesday8 AM–10 PM
About the Business
Store #2485 | Rexall is a leading drugstore operator with a dynamic history of innovation and growth, dedicated to caring for Canadians’ health... one person at a time.
Contacts
Call Us
+15197435738
425 University Ave E, Waterloo, ON N2K 4C9
Hours
- Thursday8 AM–10 PM
- Friday8 AM–10 PM
- Saturday8 AM–10 PM
- Sunday8 AM–10 PM
- Monday8 AM–10 PM
- Tuesday8 AM–10 PM
- Wednesday8 AM–10 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Wheelchair-accessible elevator
Recommended Reviews
Most Rahaman
22.10.2023
Rexall
The place appears quite tidy, not overly crowded, and the pharmacy area seems to be relatively quiet. The pharmacists are quite cooperative, and they go out of their way to assist you by accompanying you to the medicine aisle. On one occasion, when there was a shortage of baby Tylenol, the pharmacist provided valuable guidance and directed me to another pharmacy that produces Ibuprofen specifically for babies. This was an extremely helpful gesture from the pharmacist.
Brianne Petrina
11.09.2023
Rexall
I came in late one evening with a much needed script for my child. The pharmacist was extremely helpful, filled it right away and explained everything so thoroughly. Thank you Hema!
Lisa Hines
21.08.2023
Rexall
The store is fine, it is generally clean, and I have always had good experiences with the pharmacy (though they are not my primary pharmacy in Waterloo). My issue is with a cashier who is often there and will not scan things herself. She also always has an opinion about everything and will talk your ear off and is quite judgemental. I came in with a return well within the 30 days and she started lecturing me about the 30 day return policy rather than just doing the return. I avoid this location when she is on now, or will do self-checkout even if no one is in line.
kartiki bhatnagar
18.08.2023
Rexall
Very nice and courteous staff. I was able to get my prescription faxed from my doctor within 15 minutes and they had my medicine ready within the hour. Not sure why the bad reviews, but I'll be coming here for all my medical needs. :)
Heather Fahrenkopf
27.07.2023
Rexall
The pharmacist that was working this evening (Oct 20) was super quick to find an ointment for the deep cut on my finger! I walked up to the counter, told him the problem, he walked to the aisle and handed me a cream and told me twice a day and I was on my way! Loved the self serve check out as well. Very quick and easy! Thanks!!
Holly Ankucza
24.07.2023
Rexall
Pharmacy is incredibly rude, and slow. Worst experience I’ve had at a pharmacy by far. When going to check out, I had to hold everything up with the barcode for the person at cash to scan, they wouldn’t touch a single item I brought up to cash. I put cash on the counter to pay, and the employee just looked at me until I put the cash in their hand. Will not be returning. Felt like I was doing my own checkout. Not sure why anyone was even on cash.
john delangen
24.07.2023
Rexall
Great experience with the pharmacist! They didn't have the medication in stock that was prescribed and he helped me call around to find a place that did. Amazing service with compassion!
Rick Rahim
23.07.2023
Rexall
Very fast, reliable and super friendly staff. I switched over from Shoppers Drug Mart due to long wait times, several unfriendly staff members, low pharmaceutical stock, unreliable pharmaceutical inventory, long wait times for pharmaceuticals needing to be ordered from manufacturers, rarely answered phones past 730pm, unreliable pick up times, and poorly stocked shelves...best decision I have ever made. Thank you Rexall for giving me peace of mind. 100% recommend
Rosemary Zehr
23.07.2023
Rexall
I found the front staff member Hannah, very helpful, both when I called (got through on first try but it was early morning) about the availability of an item, and then later when I came to the store, she was cheerful, thoughtful and efficient. After reading the negative reviews for this location, I felt compelled to say what my recent experience was.I don't shop at Rexall often, since their removal of the Air Miles program, and there are no locations close to where I live, but I do go on occasion, and wanted to say that I have not had any issues of late.
pauline Boss
22.07.2023
Rexall
This is hit or miss. The retail part of this location is good and you can find some good deals. The pharmacy at this location is very busy and you can wait an extended amount of time for your prescriptions to be ready. If you need something fast I suggest you call ahead or find somewhere else. The staff at the pharmacy seem to change and they don't know their clients like you would have a small run pharmacy.
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425 University Ave E, Waterloo, ON N2K 4C9
Rexall