Printer Repair GTA - Onsite Laser and Plotter Printer Repair Services by Certified Technicians

I recently contacted this company regarding a plotter repair. Perhaps I'm spoiled by dealing with reputable companies but this, in my books, takes the cake.I spoke with Sumit and described the issue and told him I thought it might be a print head. He asked for more details which I provided - when he told me I needed a tech to visit I presumed that I was wrong in my diagnosis and made an appointment for them to come to the office.The tech did show up, looked at the printer, said it was a printhead and HE DIDN'T HAVE ANY WITH HIM - showed the user how to change it and left in 30 minutes. For this, $160 per hour (full hour charged) plus mileage of $60 and I still don't have any stinkin' print heads.My experience is that reputable companies will tell you if they don't think you need their service... I have had tech support say something like 'well, the print heads are easy to replace but if you would like we can send a tech out and do it for you @ x dollars etc., or you can order the part from us and do it yourself' (along those lines). THOSE companies earn my business.In response, Sumit, unphased by my complaint proceeded to offer to sell me the print heads and have them delivered.Why oh why would I ever give this company another cent?$220 plus tax for absolutely nothing I needed. I can tell you that if the tech had showed up with print heads I probably would have let it go but seriously - to have been told what the issue was and not to come with the required parts is totally unprofessional.

Highly recommended

Called in to find out if they could repair a printer... the guy said he would ask a colleague and never called me back!