Total Pet

I bought a bunch of a aquatic creatures and was helped by a very knowledgeable employee. A great selection of pet fish and other aquatic animals. Helpful staff with great advice for taking care of your new pet.10/10 would recommend.

This is the best place in town to get everything you need for your pets. Only place i buy my dogs needs.

The people are knowledgeable and so friendly.They donate back to the community and keep it local !

Nice Helpfull Staff, lots of great Stalk to choose from!! Pet Food, Toys, Grooming Needs, Treats, Equipment, the list goes on, and on!! Worth a trip into Total Pet to find that special Something for your Furry Four on the Floor Family member!!D

Lots of great products. We were looking for a cat tower.They were very helpful carrying the tower to my vehicle. The service and tact behind the counter could use some work or extra training.

The staff is super friendly and is super helpful. Good selection of supplies for cats and dogs, not bad selection for reptiles, sad selection of aquarium supplies.When they have new stock, each tank has at least 1-2 dead fish floating around. 1/4 fish die within 24 hours after purchasing, and within 48 hours the fatality rate rises even more. I understand that's a supplier issue, but they don't appear to quarantine new stock at all, so the price of the deaths gets passed on to the customers.

Always great, friendly staff. The fish tanks are a bit dirty but nothing severe. Sadly the cat food selection hasn't been the greatest, but their policies for pet food are great. Some brands you can return for an exchange if your pet doesn't like it and the unused food is donated to families in need. Another deal is every i think 12th bag (of the same brand/size) is free so that is pretty great in the long run.

Went with a friend. Staff seems nice. They have a turtle tank kit. They can be hard to find.

I'm fairly annoyed with the store at the moment, I went in a few weeks ago to order a ball python. During this time I got everything set up for it and have been waiting to receive it, when I asked how long it will take they said they usually get them within the same week they order and I would have to pick it up that day. I requested they ordered it over the weekend so I can receive it this week and now they are telling me I have to wait 2 weeks for it to arrive then another week on top so they can feed it. Im very disappointed with the misinformation received by 3 different staff members and the fact my snake will be stuck in the store where it has a chance of catching sicknesses. In the future I recommend having proper information traded to the customers

After the new renovations, Cranbrook Total Pet is like a completely different store. We were thrilled to find and purchase a leopard gecko to add to our family. Knowledgeable staff.