The Time Shop

I live in Kelowna, BC. Last summer, my Swiss Army watch was dropped and it stopped working. Not finding anyone here who could service the piece, we decided to send it East.I was promised overhaul, new movement replacement, and cleaning. Cost was $80 plus $45 for shipping. Total, with tax, $140.I received the watch back November 19. Six weeks later, on my wrist, it stopped. I took it to watch repair at my local Bay, where they verified the battery still had charge (they have now sent it to their Western repair centre in Vancouver).I contacted The Time Shop for a refund of the $140 and received no reply.