Once Upon A Child

Having signage for clearance on half the racks in the store when you enter & then clothes not being 90 percent like the signage says is vey misleading. Apparently only “yellow” on the tags but why do you have a clearance “section”Then if it’s not with mixed clothes . I was expecting no more then 40 bucks but ended up being 80 . No thanks …I’ll shop at a different location where I know I’m actually getting a deal & not being ripped offFor this reason I won’t be coming back to this location .

Bought a baby chair after earnest assurance from staff that they buy back for a good price if it’s in great condition.A few months later we took it back for resale, in great condition. Coincidentally, the same staff examined the chair and said she would not buy it 'because it has a couple of smudges on it,” pointing to a tiny chip off the surface paint on one button, and a tiny cartoon sticker at the base, BOTH OF WHICH HAD BEEN THERE WHEN WE BOUGHT IT, and neither impeded the operation of the chair, nor compromised its aesthetic. In fact, the chair was in better condition than when we bought it due to our OCD cleaning on it.Jaw-droppingly duplicitous and insincere, or merely incompetent? You decide.That aside, this shop is great for deals on baby clothes and smaller items.

The worst customer services I’ve I ever seen . And they don’t tell the customer the product final sale when I returned they don’t accept it and they said to sell it again to them . They sell product for 25$ and then they wanna buy it from me for only 3 dollars. It’s a big joke

I highly recommend Once Upon A Child Varsity to anyone who is unsure of what to do with their child’s old items or is looking to stock up on some great deals. It buys and sells items everyday and is backed by a friendly and professional team.

I regularly sell and shop here: if you are intentional about what you bring in to sell (and organize it well), you can make a fair amount by clearing out your kids unused items.The store is hit and miss with organization BUT that said, I know well that it's hard to maintain tidiness with kids running around. I've found some great items at great prices

Shop is big enough for getting all baby; toddler; kids things like Cloths including Jackets, daily ware, hats, caps and all. They also have corner footware as well.Almost everything here is used stuff except some small items in clothing which seems news.They have good range of toys (small to big), stroller, bike, and scooter as well.Please note that you might have to look up as some toys are placed above at very top of cloths racks.Basically little space to move as like you see in new clothing shops but yes fare enough considering the business type they involved in.I found staff supportive and informative, only issue is less staffing at cash counter, this is again may be because lots of stuff is coming in and they need heavy amount of sorting.

Sometimes you can find good deals here but it is a complete time suck and as a seller, you don't get much value returned to your pocket. A visit to OUAC takes a minimum of 1 hour, even if you find what you need quickly, you will be waiting in line for an unacceptable amount of time, It is excruciating to bring your kids shopping with you here. Especially if you intend to drop off items for consignment. My experience of this typically goes as follows: wait in line to drop off consignment items for evaluation (10-15 minutes), shop for what my kid needs (10 minutes), wait in line to set aside purchase items for their save on GST deal" (30 minutes)

Crowded which is normal for that store because they're too small. But don't come here if you're trying to sell things. They took old not so nice stuff but wouldn't take brand new never worn items ? Wouldn't take something because they said there was marks and there absolutely was NOT, they offered to check again but honestly I don't want them to profit off of it after that experience so I said no. I'd rather the clothes go to someone in need. The stuff I brought to them was nicer than half the stuff they have that looks old and used. There was a few items I had that was understandable but the majority like 97% of it was barely ever worn, washed, smoke free, pet free home and in nice condition. Makes no sense. I think they just make assumptions and judge you when you walk in and then don't even look at anything, my mom brought the stuff in because I needed to stay in the car with my baby and my mom forgot she needed to wear a mask. I think they simply judged that and then didn't even look at half of it. They also must've dropped some of the items on the floor because some of it when I looked at it at home had dust bunnies on it !!! Was not from me what so ever. I washed everything and made sure it was all nice and in great condition right before bringing it in (except the new with tags items I left the tags on and didn't wash them). It was not a good selling experience. They didn't tell me why they didn't buy anything except the one item that they claimed had marks that did not have marks. I doubled checked when I brought it home and it didn't, so they lied.

Great deals to buy baby or kids stuff but be very cautious on price tags some are very inaccurate, inspect your items properly before purchasing, otherwise everything else is good.