The O'Neill Centre Long Term Care

Clean and overall good resident care. Most of the staff are nice and they seem to genuinely care. Smaller facility so staff get to know the residents really well. Most of the rooms have windows and are a good size. The area they could improve on is activation ; residents spend a lot of time on their own in front of a tv but I don't particularly think it's their own fault., it's more of a systemic issue. Close to ttc and right by a park which is great in the warmer weather months.

Great long term care facility. The wait times were a bit long, but staff are great!

My mom has been living at the O'Neill Centre for about a year and a half, so I wager now is a good time to post something. I really can't speak highly enough about the staff. Every member of the team has been super approachable, genuine, and proactively helpful. They are AMAZING with my mom. Attentive, and authentic. Mom has Alzheimer's and the level of care she gets at O'Neill has been wonderful. Happy mom = happy family. I am very grateful.

Incredible and caring staff. While it's not the most modern or upscale facility, for an individual like my mother whose functioning level is not high and who's perception of the world does not require luxury accomodations, there is no better place for her. Grace on the 2nd Floor is so wonderful. Truly a miracle of a home for my mom.